Go-To-Market Programs & Excellence Director - Central

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are looking for a senior leader to support the EMEA Central Business in ensuring we have the organisation, programs and ways of working to enable the business to sustain high growth. EMEA Central is the largest major area outside of the US and often the sparehead of GTM motions. This role will work in concert with the Group VP of EMEA Central and his Chief of Staff, and a member of both the EMEA Central leadership team and the GTM Programs & Excellence team. He will act as point of contact for dedicated topics for the cross-functional teams that collaborate with the field sales organization, and ensure effective communication, productivity and alignment across all teams. This position comes with the opportunity to play a pivotal role in transformation and acceleration of the Central business as part of the cross-functional leadership team.
The GTM Programs & Excellence Director will be a champion for driving execution excellence, focus and improvements across the business, next to cross-functional alignment. He has a strategic voice in shaping our engagements with our customers and accelerating growth. With a broad remit, the role offers a huge opportunity for impact.
In this role you will be responsible for

• Align the Central Go to Market cross functional team to ensure delivery, progress and impact on the Central priorities and goals
• Partner with the EMEA Central LT and Chief of Staff to continuously advance the Major area strategyChallenging the status-quo and identifying opportunities for growth and improvements in our GTM
• Act as catalyst and incubator for new GTM motions
• Lead strategic initiatives to increase market impact and address new markets
• Diagnosis of GTM productivity, identifying and implementing improvements
• Implementing and maturing new sales motions across the Central countries and product business units, including coaching sales managers and account executives in leading practice
• Working with the Sales team to support, challenge and steer our customer interactions
• Evolving the maturity and discipline of the operational cadence of the business
• Cascading EMEA and globally designed programs and partnering with the EMEA and Global teams to embed standard practises in the Area

Qualifications
We are looking for in this role...

• Extended experience in working with Field Sales organisations, in a matrixed sales environment, in enterprise software
• Multiple years of experience in Corporate development and building strategies with strong market sales impact, customer and partner obsessed, and a S-D Logic mindset
• Strong strategic and operational mindset with a focus on building organizations to scale in a cross-functional capacity
• Establish and nurture relationships at the highest levels of organizations
• A history of demonstrated skills of advancing sales motions, from operational best practices and/or direct sales experience
• Strong Project/Program Management skills and a history of building out programs to support Field Sales teams
• Strong organization, communication, team work, presentation, problem solving and time management skills
• Analytical mindset to identify and address areas of opportunity
• Ability to review and synthesize data to focus the attention of the leadership team
• Empathetic approach and ability to influence
• Experience and passion for working in high growth, fast paced organisations where leading through ambiguity is essential

Qualifications
We are looking for in this role...

• Extended experience in working with Field Sales organisations, in a matrixed sales environment, in enterprise software
• Multiple years of experience in Corporate development and building strategies with strong market sales impact, customer and partner obsessed, and a S-D Logic mindset
• Strong strategic and operational mindset with a focus on building organizations to scale in a cross-functional capacity
• Establish and nurture relationships at the highest levels of organizations
• A history of demonstrated skills of advancing sales motions, from operational best practices and/or direct sales experience
• Strong Project/Program Management skills and a history of building out programs to support Field Sales teams
• Strong organization, communication, team work, presentation, problem solving and time management skills
• Analytical mindset to identify and address areas of opportunity
• Ability to review and synthesize data to focus the attention of the leadership team
• Empathetic approach and ability to influence
• Experience and passion for working in high growth, fast paced organisations where leading through ambiguity is essential

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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