Job Description

UC Health is hiring a full time GME Program Manager.

The Program Manager of Graduate Medical Education (GME) Accreditation reports to the Designated Institutional Official (DIO) of UC Health and functions in a leadership capacity within the Office of GME. The Program manager of Accreditation oversees the institutional (operational/academic) and program requirements in the approximately 67 Accreditation Council for Graduate Medical Education(ACGME)-accredited and 34 non-accredited residency and fellowship programs at the University of Cincinnati Medical Center UCMC).

In serving as UCMC's institutional coordinator for the ACGME, National Resident Matching Program (NRMP), Electronic Residency Application Service (ERAS), and American Association of Medical Colleges (AAMC) GME Track, the Program Manager of GME Accreditation manages communication with accrediting bodies, assists the DIO in the institutional accreditation process, and provides administrative support to the Graduate Medical Education Committee and the GME Accreditation and Assessment Committees. The Program Manager of Accreditation assists in the orientation of new program directors and coordinators, oversees the Office of GME's quality metric and dashboard development, and provides MedHub support to programs related to program evaluation, assessment, milestones, and work hours. The Program Manager of GME Accreditation oversees the administration of all internal special and focused program reviews and is responsible for the systematic management and retention of all institutional and program accreditation files. They also serve as the lead technical expert on the ACGME Annual Data System (ADS) and provides counsel to programs on required ADS filings and submissions.

The Program Manager of GME Accreditation must stay abreast of ever-changing ACGME institutional and common program requirements, institutional policies and procedures, and other regulatory requirements. Individuals with previous experience as a program coordinator/manager/administrator in a residency or fellowship program are encouraged to apply. The GME Program Manager position requires a high level of independence and the work is primarily self-directed and initiated, and requires the ability to meet goals and objectives within a multitude of tight and externally facing deadlines.

Responsibilities

ACCREDITATION:

• Develops and maintains knowledge of and expertise in applicable accreditation requirements and their interpretation, and serves as an institutional resource for GME accreditation issues.
• Develops and maintains knowledge of the rules, regulations, policies, administrative guidelines, and legal issues that impact or govern the GME programs to ensure UCMC is in compliance; and serves as primary institutional administrator working with the Designated Institutional Official (DIO) to ensure compliance with the ACGME institutional, common, and specialty/subspecialty-specific Program Requirements and other accreditation requirements as they may be applicable.
• Consults with and advises program directors and coordinators on accreditation requirements and processes.
• Oversees ACGME ADS system for the institution and provides technical assistance to programs completing program and resident submissions and updates pursuant to ACGME and other accrediting body requirements.
• Coordinates, monitors, and supports Graduate Medical Education Committee (GMEC) and each of its standing and ad hoc subcommittees/task forces.
• Analyzes data to identify institutional trends; designs and implements initiatives to address institutional weaknesses and develop innovations in conjunction with the DIO and GMEC.
• Facilitates the coordination and monitoring of CLER Visits, institutional self-studies, and institutional site visits.
• Works collaboratively with program stakeholders to ensure timely and appropriate completion of new program applications, annual program evaluations and action plans, annual ACGME updates, ACGME resident and faculty surveys, milestone evaluation reports, etc.
• Works collaboratively with program personnel to coordinate and track program-level accreditation activities, including program site visits, program self-studies, and special reviews.
• Oversees the Program Letter of Agreement processes and maintenance with administrative staff in office of GME.

DIVERSITY, EQUITY, and INCLUSION:

• Displays competency key diversity, equity, and inclusion (DEI) concepts (e.g., inclusion, equity, microaggressions, ally ship, intersectionality, institutional racism, ableism, oppression) and can apply these concepts to implementation and evaluation of programs and policies for the GME community.

PROFESSIONALISM AND INTERPERSONAL COMMUNICATION SKILLS:

• Exercises good judgment, discretion, and diplomacy in communications, and serves as essential liaison and consultant concerning GME accreditation and policy issues and processes with internal and external stakeholders.
• Represents the GME office at various institutional committee meetings, serves as a liaison between GME and ACGME, and assures that the institution and each program meet required reporting deadlines and provide accurate information.
• Demonstrates clear, concise and interdisciplinary communication in the UCMC GME Community, and is active in program coordinator/manager, program director, and other Office of GMEmeetings, workshops, and retreats.
• Ensures the maintenance of excellent records of all GME activities, policies, etc.
• Exercises decision-making and problem-solving skills to meet GME and institutional missions and goals. external).
• Ensures customer service is a high priority and strongly emphasizes its significance. Serves as a role model for others.
• Provides regular telephonic and email support to program directors and coordinators on functions in residency management system and ACGME websites.

RESIDENCY MANAGEMENT SUITE (MedHub):

• Develops and maintains competency in residency management system (MedHub) utilization.
• Directs and serves as a resource person for program managers/coordinators for MedHub.
• Implements, assigns and monitors education and training curriculum on MedHub software functionality for team, program managers/coordinators, and program directors.
• Monitors compliance and identifies evaluation deficiencies in MedHub, and assists program directors and coordinators with implementation of requisite evaluations.
• Generates aggregate evaluative reports.
• Assists in collection and analysis of data. Actively makes recommendations for improvement of operational/academic and evaluation performance based on analysis.

OTHER KEY DUTIES AND RESPONSIBILITIES:

• Performs other duties as assigned and work is performed primarily in office area.
• Serves as the designee of the DIO on matters related to accreditation.
• Seeks opportunities for professional growth and development through participation in relevant conferences, professional committees (i.e. MedHub conferences, AAMC, ACGME) and continuing education activities.
• Networks with colleagues and remains knowledgeable about current trends in Graduate Medical Education.
• Willingly explores and implements innovations in GME in order to strive to make UCMC a destination site for GME training.

Qualifications

• Minimum Required: Bachelor's Degree
• Preferred: Master's Degree
• TAGME certification or quality improvement training, preferred
• Minimum Required: 3 years of relevant experience, preferably in the healthcare, education (especially previous involvement as a program coordinator/manager in a residency/fellowship program), or accreditation setting in a coordination or management role responsible for system and process development
• Preferred: 5 years of relevant experience in the healthcare, education (especially previous involvement as a program coordinator/manager in a residency/fellowship program), or accreditation setting in a coordination or management role responsible for system and process development

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