What You'll Do
- Lead the vision, roadmap, and execution for Xero’s global payments platform, enabling secure, scalable, and reliable payment flows.
- Architect and evolve the platform to be processor-agnostic, enabling flexibility across acquiring banks, PSPs, and networks.
- Partner with Product, Engineering, Risk, Compliance, and GTM teams to deliver a world-class developer experience and customer-facing reliability.
- Ensure high platform availability and fault tolerance through robust system design, proactive monitoring, and incident response.
- Drive continuous improvement in transaction success rates, authorization performance, and time-to-money metrics.
- Evaluate and integrate new global payment processors, methods, and networks to expand Xero’s payment capabilities.
- Hire, mentor, and grow high-performing teams of engineering and product leaders.
- Represent the payments platform in senior leadership forums and contribute to strategic decision-making across Xero’s Payments and Revenue forums.
Success Looks Like
- Develop a clear understanding of Xero’s current payments platform architecture, processor integrations, and reliability metrics.
- Build trust with cross-functional stakeholders and establish alignment on top priorities.
- Identify and prioritize early platform gaps or risk areas.
- Transition Xero’s payments platform to a resilient, modular, processor-agnostic architecture.
- Achieve measurable improvements in transaction reliability, authorization rates, and time-to-funds.
- Launch new payment processor integrations across key global markets.
- Grow and retain a high-performing leadership team in product, engineering, and operations.
- Establish the platform as a strategic enabler for future innovation in Xero’s financial services offerings.
What the Team is Saying
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
