Global Visa Coordinator (6 months contract)

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Bangkok, Phra Nakhon, Bangkok, THA
Remote
Entry level
Software • Travel
The Role
Coordinates worldwide business-travel and visa cases for employees, including stakeholder and vendor communication, case tracking, documentation, invoicing, process compliance, and employee support. Maintains accurate records, provides guidance on visa requirements and timelines, resolves basic operational issues, escalates complex matters, and contributes to process improvements. The role requires strong organization, communication, attention to detail, and fluency in English and Thai.
Summary Generated by Built In

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  


Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.


No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.


Get To Know Our Team:

Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, dynamic Global Mobility Coordinator to help build our ability to provide high-quality customer service for our employees around the world. We expect the successful candidate to bring prior knowledge, quantitative acumen, and relevant immigration experience to the role.  

The Global Mobility Coordinator supports the coordination of business-travel arrangements. This role focuses on operational execution, stakeholder and vendor coordination, case tracking, documentation, invoicing, and responsive support to employees and internal stakeholders. The successful candidate will help ensure that travel cases are handled accurately, efficiently, and in accordance with established processes and requirements. 

In this role, you will get to: 

  • Coordinate business-travel arrangements for Agoda employees worldwide, working with internal stakeholders and external vendors to ensure requests are processed on time and tracked effectively 

  • Monitor case progress and provide timely, professional support to employees and stakeholders when questions or issues arise 

  • Execute assigned tasks accurately and on time, ensuring compliance with established processes and checklist requirements 

  • Manage travel-related invoices and supporting documentation, ensuring information is accurate, complete, and processed in a timely manner 

  • Maintain organized and consistent case records throughout the case lifecycle, including after cases are completed or closed 

  • Provide accurate information on visa processes, document requirements, and expected timelines under guidance 

  • Identify and resolve basic operational issues using logical thinking, escalating more complex matters with clear and relevant details 

  • Support updates to process documentation and contribute to administrative and operational improvements 

  • Collaborate effectively with team members and stakeholders across different locations to ensure smooth case handling 

As part of a dynamic and globally connected People team, the successful candidate will have the opportunity to build expertise in business-travel operations, strengthen problem-solving and stakeholder-management skills, and contribute to a seamless travel experience for Agoda employees worldwide. 

What you'll Need to Succeed: 

  • Bachelor’s degree or equivalent qualification; fresh graduates are welcome to apply 

  • Good command of English and Thai, both written and spoken 

  • Strong coordination and communication skills when working with employees, stakeholders, and external vendors 

  • Organized and reliable, with the ability to manage multiple cases and meet deadlines 

  • Detail-oriented, with high accuracy when handling travel requests, invoices, documentation, and records 

  • A fast learner who is comfortable following established processes, checklists, and guidelines 

  • A clear communicator who understands their responsibilities and demonstrates a strong sense of urgency and adaptability when handling time-sensitive work 



 Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda
  • Agoda Careers https://careersatagoda.com
  • Facebook https://www.facebook.com/agodacareers/
  • LinkedIn https://www.linkedin.com/company/agoda
  • YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills Required

  • Bachelor's degree or equivalent qualification
  • Good command of English, written and spoken
  • Good command of Thai, written and spoken
  • Strong coordination and communication skills
  • Ability to manage multiple cases and meet deadlines
  • High accuracy when handling travel requests, invoices, documentation, and records
  • Ability to follow established processes, checklists, and guidelines
  • Clear communication, urgency, and adaptability when handling time-sensitive work

Agoda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agoda and has not been reviewed or approved by Agoda.

  • Flexible Benefits — Flexible allowances like “Agoda Choice” are presented as customizable for health, learning, travel, fitness, or wellness, which can increase perceived value beyond base pay. Reimbursement-style options are also described as usable for a wide range of personal needs, from training to wellness expenses.
  • Healthcare Strength — Health-related coverage is described as comprehensive, including medical and life insurance and, in some places, dental and vision. Mental-health and support resources such as an Employee Assistance Program and unlimited Headspace access are also highlighted.
  • Wellbeing & Lifestyle Benefits — Hybrid/remote arrangements and a work-from-anywhere style program are positioned as benefits that support work-life balance. Travel-related perks such as employee discounts and automatic Platinum membership add lifestyle value for employees who use the platform.

Agoda Insights

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The Company
HQ: Singapore
9,211 Employees
Year Founded: 2005

What We Do

Agoda is transforming travel for millions of customers across the globe. Headquartered in Asia, Agoda is one of the world’s largest online travel platforms. Founded in 2005 and now part of Booking Holdings (Nasdaq:BKNG), Agoda has a network of over 2,900,000 properties worldwide. Our web and mobile products provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals for business and leisure travelers. Agoda employs over 7,000 professionals from 90 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. For properties seeking partnership with Agoda, visit https://connect.agoda.com

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