Jobs at Agoda

Lead and mentor a frontend/full-stack engineering team to build scalable, high-performance web applications. Drive architecture and delivery for state management, SSR, micro-frontends, and AI-enabled features. Collaborate with product, design, data, and backend teams to integrate services (REST, GraphQL, WebSockets), ensure performance, testability, observability, and reliable deployments, and improve engineering practices across CI/CD and automated testing.

Manage and grow key accommodation partner relationships in Tokyo, identify and acquire new supply, analyze data to propose solutions, run partner training and campaigns, and deliver country KPIs and reporting.

Support the Executive Assistant team by coordinating internal meetings, events, VIP visits, catering, vendor liaison, and venue research; produce professional PowerPoint/Word documents; manage confidential records; provide daily administrative support and propose process improvements.

Drive growth of Agoda Homes in Japan by sourcing and acquiring non-hotel accommodations, building relationships with partners, reporting KPIs, supporting regional projects, developing host communities, preparing partner materials, and consolidating host feedback to inform product improvements.

Lead a team of WFM capacity planners to deliver capacity modelling, forecasting, reporting and KPI management. Provide coaching, performance management, stakeholder collaboration, data analysis, process improvements, and presentations to drive WFM performance and align with company objectives.

The Manager of Global People Relations Services leads a team that handles complex employee relations issues while ensuring fairness and compliance. This role includes managing case governance, improving manager decision-making, and utilizing data for continuous improvement in employee services.

Lead Agoda's Malaysia commercial strategy and a multifunctional team to grow partner relationships, meet country commercial and profitability targets, implement partner productivity strategies, conduct market research, and represent Agoda at industry events.

Manage end-to-end recruitment for Supply roles: intake to offer and pre-onboarding. Partner with hiring managers, monitor pipeline metrics, use data to mitigate risks, maintain records, and collaborate with People Team functions to deliver a fair, efficient candidate experience.

Design, build, and maintain scalable ETL/ELT pipelines and data models for CEG systems; ensure data quality, observability, and cost/performance optimization; develop internal data tools and dashboards; perform deep-dive analytics; define metrics and KPIs; partner with stakeholders; mentor engineers; and at Staff level drive roadmap and cross-team data architecture.

Analyze data for performance marketing, optimizing campaigns on various platforms, and developing models and dashboards for insights.

Contract backend developer to integrate and improve partner integrations: develop, maintain, debug, write clean scalable code, participate in code reviews, and collaborate with cross-functional teams. Six-month Bangkok-based role suitable for early-career candidates.

Design and develop BI solutions for Rocket Travel by Agoda. Collaborate with stakeholders and engineering to ensure accurate data capture, build dashboards and reports, implement data quality processes, and support data migrations from legacy systems. Six-month Bangkok contract with cross-functional teamwork and flexible hours.

Lead design and scaling of proactive, data-driven regulatory risk programs for Customer Experience Group. Identify emerging regulatory risks, assess business impact, design mitigation strategies, manage cross-functional remediation, oversee complaint intake and investigations, build governance and controls, create dashboards and executive reporting, and engage with regulators and external counsel to ensure compliance and operational resilience across markets.

Provide expert employee relations advice across Japan: coach managers on performance and misconduct, conduct investigations, manage terminations and disciplinary processes, analyze ER trends, recommend policy and process improvements, partner with HR/Legal and department stakeholders, and drive automation of HR processes such as performance management and offboarding.

Manage and grow Agoda's relationships with major hotel chains and high-volume strategic accounts. Use data-driven insights and Agoda systems to drive commercial performance, deliver consultative recommendations, manage large portfolios, execute growth initiatives, and monitor market health metrics to maximize supply performance.

Lead commercial analytics and project management for Financial Institutions partnerships: build dashboards and KPI frameworks, run deep-dive analyses, develop business cases and go-to-market recommendations, coordinate cross-functional FI initiatives, track impact, and influence senior stakeholders to drive partner performance and portfolio growth.

Manage and grow a portfolio of global key-account hotel partners, identify revenue opportunities, use data and dashboards to prioritize work, execute project sprints, train partners on Agoda tools, and respond to partner requests to drive results.

Lead and grow major partnerships in the Americas through strategy, data-driven optimization, partner marketing, campaign execution, A/B testing, billing reconciliation, and cross-functional collaboration. Serve as partner escalation, prepare presentations and collateral, benchmark competitors, and manage multiple projects with tight deadlines on a small, scrappy team.

Lead supply analytics projects: translate briefs into analyses, query large-scale data warehouses, build dashboards and models, run experiments (A/B testing), identify growth opportunities, automate operations, and present data-driven recommendations to stakeholders and senior leadership. Hybrid Toronto role requiring coordination with regional partners and occasional evening meetings.

Partner with Supply stakeholders to design and run analytical projects, build forecasts and statistical/ML models, run A/B tests, create dashboards and data products, automate manual processes, and deliver actionable insights to improve supply performance and operational efficiency.