Global Training Coordinator

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.  
 

JOB DETAILS

• Hybrid work schedules available. 
• Relocation Expenses Reimbursed:  No
• Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

JOB SUMMARY

The Global Training Coordinator is a supportive and hands-on role assisting the Global Training team in the coordination, development, and delivery of training programs across the organization in various formats including eLearning content authoring, curation and management. This role helps gather training needs, supports content creation, manages logistics, and ensures smooth execution of learning initiatives. It also involves hands on learning of departmental processes and systems in order to better design and deliver training as well as maintaining training records, collecting feedback, and contributing to continuous improvement efforts.
 

DUTIES AND RESPONSIBILITIES

QUALIFICATIONS 
 

• 3+ years office work experience
• Proficiency in MS Office with a desire to learn other systems and software 
• Strong analytical skills and impeccable attention to detail with the ability to provide simple solutions to complex challenges. 
• A passion for learning and development and an eagerness to learn more about these areas in a corporate setting.
• Excellent communication and the ability to present information clearly and succinctly in an engaging fashion with strong customer service ethics.
• Ability to work autonomously and lead initiatives as necessary demonstrating effective project management skills. 
• Positive approach and an openness to new experiences and learning opportunities across the business.

SKILLS

• Good communication and presentation skills. 
• Strong collaboration and teamwork capabilities. 
• Good cultural intelligence and ability to work across diverse geographies and business areas. 
• Good project management and solution provision skills
• Positivity, adaptability and the resilience to be successful in a fast-paced, global environment

• Experience in operations in travel and/or health insurance, or customer service roles
• Experience of designing, creating and delivering training for customer facing staff

PERKS

• Quarterly performance bonus (*must meet department standards and qualifications)
• Flexible work schedule
• Comprehensive benefits package including Medical/RX/Dental/Vision insurance
• 401k Plan with company match
• Paid Time Off
• Free employee parking
• Tuition reimbursement plan