Global Trade Compliance Manager

Posted 7 Days Ago
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London, Greater London, England, GBR
In-Office
Expert/Leader
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Software • Biotech • Design
The Role
Owns the Market Expansion & Enablement pillar of Oura’s global trade program. Leads trade readiness for new product launches and market entries, including classification, origin assessments, regulatory scans, risk clearances, and duty-savings evaluations. Builds intake, documentation, escalation, governance, and KPI-reporting processes from scratch while influencing Product, Legal, Sourcing, and Go-to-Market teams. Ensures trade considerations are incorporated early enough to support launch go/no-go decisions.
Summary Generated by Built In

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 

Oura is building a Global Trade Program organized around three connected pillars: Risk, Controls & Governance; Trade Value Optimization; and Market Expansion & Enablement. As the Global Trade Compliance Manager, you will own the Market Expansion & Enablement pillar. You will make sure new products and new markets have trade readiness built into launch timelines, rather than discovered as a blocker after commitments have already been made. This is a ground-floor opportunity to build a program, not inherit one.

What you will do:

Trade readiness for launches

  • Own trade readiness for new product introductions (NPI) and new market entries, running classification/origin pre-assessments and market-entry regulatory scans before launch commitments are made
  • Build and administer repeatable trade-readiness checklists and review cadences so trade input reaches product and go-to-market decisions early, not after shipping dates are locked in
  • Serve as Trade's voice in launch decision forums, giving product and regional expansion teams a clear, defensible trade-readiness signal for go/no-go decisions

Cross-pillar coordination

  • Act as the connective tissue between the Risk, Controls & Governance pillar and the Trade Value Optimization pillar, so risk clearances and landed-cost/duty inputs reach launch decisions with enough lead time to act on
  • Establish the handoff mechanisms this program needs today: routing new SKU, market-entry, or channel-expansion signals to the risk register, and requesting risk clearance before a duty-savings position is claimed
  • Give the Trade Value Optimization lead advance visibility into upcoming launches so FTA eligibility, preferential program qualification, and first-sale opportunities can be evaluated before sourcing and pricing are finalized

Program building

  • Design and stand up the intake, documentation, and escalation processes for the pillar
  • Build and maintain a Trade Request Intake process so landed-cost and risk-clearance requests are logged and tracked rather than handled ad hoc
  • Report on pillar KPIs, including the percentage of launches with trade readiness assessed before commitment and average lead time between trade engagement and launch date

Requirements

We would love to have you on our team if you have:

  • 8-12+ years of professional experience in global trade compliance, customs, or international trade operations, ideally in consumer electronics, health-tech/medical device, or CPG
  • Deep working knowledge of global  import/export regulations, HS classification, country-of-origin determinations, and trade-risk assessment for new product launches
  • Proven ability to build a program, process, or function from scratch, with the judgment to define governance and cadence where none currently exists
  • Excellent cross-functional influence skills with the ability to get Product, Legal, Sourcing, and Go-to-Market teams to adopt a new trade-readiness gate without formal authority over them
  • Strong communication and presentation skills, comfortable escalating risk and readiness status to program leadership
  • Familiarity with FTA/preferential trade programs and duty-savings mechanisms is a plus
  • OE & IT Diploma in International Trade / World Customs Compliance, or CILT Certificate of Customs Competency, preferred not required

This is a hybrid UK role with a strong preference for candidates based in the GMT/BST (UK) time.

Benefits: 

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

  • Competitive salary
  • An Oura Ring of your own + employee discounts for friends & family
  • Flexible working hours and remote working arrangements
  • Wellness Time-Off
  • Amazing culture of collaborative and passionate coworkers

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

  • Our jobs are listed only on the ŌURA Careers page and trusted job boards.
  • We will never ask for personal information like ID or payment for equipment upfront.
  • Official offers are sent through Docusign after a verbal offer, not via text or email.

Stay cautious and protect your personal details.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Skills Required

  • 8-12+ years of professional experience in global trade compliance, customs, or international trade operations
  • Deep working knowledge of global import/export regulations, HS classification, country-of-origin determinations, and trade-risk assessment for new product launches
  • Proven ability to build a program, process, or function from scratch
  • Ability to influence Product, Legal, Sourcing, and Go-to-Market teams without formal authority
  • Strong communication and presentation skills, including escalating risk and readiness status to program leadership
  • Experience in consumer electronics, health-tech/medical device, or CPG
  • Familiarity with FTA/preferential trade programs and duty-savings mechanisms
  • OE & IT Diploma in International Trade / World Customs Compliance, or CILT Certificate of Customs Competency

Ōura Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ōura and has not been reviewed or approved by Ōura.

  • Fair & Transparent Compensation Compensation is considered competitive for a midsize, high‑growth company, supported by posted role‑ and location‑based pay bands that signal structured ranges. A public equal‑pay pledge reinforces attention to fairness.
  • Equity Value & Accessibility Equity is a meaningful part of total compensation at a growing company, contributing to perceived upside over time. This ownership component complements base pay in the total rewards mix.
  • Leave & Time Off Breadth The package includes substantial PTO, paid holidays, and dedicated wellness days that together exceed a basic time‑off offering. This breadth of time away supports recovery and balance.

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The Company
HQ: Oulu
850 Employees
Year Founded: 2013

What We Do

Oura is an award-winning and fast-growing startup that helps people track all stages of sleep and activity using the Oura Ring and connected app. By providing daily feedback and practical steps to inspire healthy lifestyles, we've helped hundreds of thousands of people improve their sleep, understand their bodies, and transform their health. We’re on a mission to empower every person to own their inner potential, and we’re seeking talented individuals to join us on our journey. JOIN THE OURA TEAM Oura is full of skilled experts and we’re known to share a good laugh every now and then. We always strive to learn more and dig deeper into our research and analytics, to stay engaged and creative in everything we do. We respect our partners, privacy and the scientific method. We are a multi-disciplinary team of over 100 experts in hardware engineering, software development, machine learning, bioscience, sleep, industrial and UX design, production, marketing and customer experience. Oura Health Ltd.’s HQ and major manufacturing facilities are located in Oulu, Finland. Other locations include Helsinki and San Francisco.

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