Global Sustainability Market Engagement Manager

Posted 3 Days Ago
Be an Early Applicant
5 Locations
In-Office
76K-76K Annually
Senior level
Fintech • Information Technology • Logistics
The Role
Develops sustainability market and customer intelligence, structures responses to sustainability-related requests, translates sustainability capabilities into customer value, and informs strategy, portfolio development, and innovation. The role bridges Sustainability with commercial, product, supply chain, legal, communications, and regional teams while enabling customer-facing sustainability discussions across a global organization.
Summary Generated by Built In

Location:

Zurich, Zurich, Switzerland

Job ID:

R0127836

Date Posted:

2026-04-30

Company Name:

HITACHI ENERGY LTD

Profession (Job Category):

Legal, Compliance & Audit

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity


As Global Sustainability Market Engagement Manager, you will help the organisation systematically anticipate, understand, and respond to evolving customer and stakeholder sustainability expectations.

The role combines sustainability expertise with market and customer insight. You will develop structured and consistent approaches for managing sustainability-related requests, translate external signals into actionable business insights, and support customer-facing teams in strategic engagements.


How you'll make an impact:


Market & Customer Sustainability Intelligence

• Gather and structure sustainability expectations, requirements, and emerging priorities from customers and key stakeholders.

• Monitor relevant market developments, regulatory evolution, competitive trends, and recurring sustainability themes.

• Identify early signals, opportunities, and risks that may affect competitiveness, market access, and customer needs.

• Translate complex inputs into clear, actionable insights for strategic and commercial decision-making.


Sustainability Request & Response Process Development

• Develop and continuously improve a structured approach for managing sustainability-related customer and stakeholder requests.

• Define clear intake, prioritisation, coordination, escalation, and response pathways.

• Enable effective collaboration across Sustainability, Marketing & Sales, Portfolio, Product Management, Supply Chain, Communications, Legal, and other relevant functions.


Customer-Focused Sustainability Value

• Translate sustainability capabilities, initiatives, and performance into clear and customer-relevant business value.

• Support the development of sustainability value propositions and fact-based messages for customers and market stakeholders.

• Contribute, where relevant, to the assessment of sustainability-related value drivers, business benefits, and competitive differentiators.

• Help commercial and business teams communicate sustainability topics in a clear and business-oriented way.


Strategic Insight and Business Input

• Translate customer and market insights into input for sustainability strategy, materiality assessments, portfolio development, and innovation.

• Provide fact-based perspectives on evolving stakeholder expectations and their potential business implications.

• Support the identification of opportunities where sustainability can create customer value and contribute to long-term growth.


Cross-Functional Collaboration & Enablement

• Act as a bridge between Sustainability and customer-facing business functions.

• Facilitate collaboration across functions and regions in a complex global organisation.

• Support capability building by providing practical guidance, tools, and frameworks for sustainability discussions with customers and stakeholders.

• Foster alignment while respecting established governance and decision-making responsibilities.


Your background

• 5-10 years of relevant experience in sustainability, strategic marketing, business development, product management, commercial strategy, market engagement, or related business functions.

• Strong understanding of sustainability topics relevant to industrial, infrastructure, energy, or technology markets.

• Experience working with customers, commercial teams, market-facing functions, or multiple internal stakeholders.

• Strong business acumen with the ability to connect sustainability topics to customer needs, market opportunities, and strategic priorities.

• Experience developing value propositions, business cases, or value quantification approaches is an advantage.

• Proven ability to work across functions and regions within a complex global organisation.

• Excellent stakeholder management, communication, facilitation, and influencing skills.

• Ability to structure complex or unstructured information and translate it into clear, actionable insights.

• Strategic and forward-looking mindset, with a collaborative and pragmatic approach.


More about us:

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together.​

The minimum salary for this position in the location specified is as follows:​

  • Italy: starting from 76,400 gross annual salary
  • Applicable CBA: Metalmeccanico

The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.​

​This role may be open in multiple locations. If the salary information listed is not applicable for your current home location, salary details relevant to your location will be discussed with you at a later stage.​

Our benefit offering is tailored based on your country of employment and generally includes:​

  • Competitive salary and incentives​
  • Well-being and care ​
  • Paid and unpaid leave​
  • Flexible work options ​
  • Benefits that support your financial security​

You will receive more specific information during the recruitment process.​


Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.


This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.


Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Skills Required

  • 5-10 years of relevant experience in sustainability, strategic marketing, business development, product management, commercial strategy, market engagement, or related business functions
  • Strong understanding of sustainability topics relevant to industrial, infrastructure, energy, or technology markets
  • Experience working with customers, commercial teams, market-facing functions, or multiple internal stakeholders
  • Strong business acumen connecting sustainability topics to customer needs, market opportunities, and strategic priorities
  • Experience developing value propositions, business cases, or value quantification approaches
  • Ability to work across functions and regions within a complex global organization
  • Excellent stakeholder management, communication, facilitation, and influencing skills
  • Ability to structure complex or unstructured information and translate it into clear, actionable insights
  • Strategic and forward-looking mindset with a collaborative and pragmatic approach
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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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