As our Global Supply Planner, you'll play a central role in Quad Lock's global supply chain, owning end-to-end supply planning across both business-to-business (B2B) and direct-to-consumer (DTC) channels. You'll balance product availability, inventory levels, and cost efficiency, keeping our supply chain agile as we grow.
You'll manage supply plans in Logility, monitor global stock positions, oversee original equipment manufacturer (OEM) orders, and drive the reporting and analysis that keeps planning accurate. You'll also help build a better way of working: automating processes, streamlining workflows, and improving how information flows across teams and with external partners.
Success in this role means hitting in-stock targets across our regional Distribution Centres, while keeping inventory within agreed days cover and stock turn targets.
#LI-CG1What You'll Do 🌏
Manage supply plans and purchase orders to ensure each regional Distribution Centre (DC) meets demand within agreed inventory targets.
Monitor exception alerts daily in Logility, identifying risks or required actions.
Maintain visibility of low stock via the Backorder Board, ensuring proactive communication across teams.
Review and approve B2B orders, ensuring alignment with forecast and protecting DTC channel availability.
Collaborate with demand planning and sales to resolve stock concerns and implement strategies for excess, slow-moving, or obsolete stock.
Manage the end-to-end OEM order cycle, from placement through to ex-factory release, keeping key dates on track and communicated.
Collaborate with logistics on shipment bookings, delays, and international supply requirements.
Process and track purchase orders, managing amendments to keep stakeholders aligned.
Serve as backup for master data requirements in NetSuite and Logility, including SKU setup/maintenance, lead times, minimum order quantity (MOQ), and pricing contracts.
Help ensure data flows accurately between systems to support planning and reporting.
Analyse supply chain data to spot trends, risks, and opportunities.
Support monthly reporting on key metrics like availability, stock turns, CRD adherence, and order cycle times.
Identify and implement improvements, including automation and AI, to reduce manual work and boost accuracy.
Provide support during monthly planning cycles and cover for related roles during leave.
Partner across demand planning, logistics, sales, marketing, product, manufacturing, and customer experience teams to keep supply plans aligned.
Provide timely insights to support business decision-making.
Assess and present the commercial implications of supply decisions, providing the business with clear options and recommendations to support decision-making.
Support our target sea freight to air freight split.
Inventory & Supply Planning
Supplier & Order Management
Master Data Management
Collaboration & Cross-Functional Engagement
Commercial Accountability
What You'll Bring 🤝
Proven experience working as a Supply Planner within a retail/wholesale environment, preferably with a global footprint
Strong analytical and problem-solving skills, with proven ability in root cause analysis and data-driven decision making.
Advanced Excel/G-Suite skills; experience with Logility (supply planning system) and NetSuite (ERP) is highly advantageous.
Strong knowledge of end-to-end supply chain processes, including supply planning, logistics, and inventory management.
Ability to manage and analyse large data sets, prepare reports, and provide actionable insights.
Excellent communication and collaboration skills; able to work cross-functionally and with external partners.
Ability to balance tactical thinking with hands-on execution.
Authentic team player and able to easily collaborate with a variety of stakeholders
- Tertiary qualifications within business management, logistics, or a related field (preferred)
Skills Required
- Proven experience working as a Supply Planner in a retail or wholesale environment, preferably with a global footprint
- Strong analytical and problem-solving skills, including root cause analysis and data-driven decision-making
- Advanced Excel and G Suite skills
- Strong knowledge of end-to-end supply chain processes, including supply planning, logistics, and inventory management
- Ability to manage and analyze large data sets, prepare reports, and provide actionable insights
- Excellent communication and cross-functional collaboration skills
- Ability to balance tactical thinking with hands-on execution
- Ability to collaborate effectively with varied stakeholders and external partners
- Experience with Logility and NetSuite
- Tertiary qualification in business management, logistics, or a related field
What We Do
Quad Lock is an award winning and fast growing Melbourne based company that revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2012, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries.
