We are seeking an experienced and strategic Global Sales operations senior manager to drive operational excellence across our worldwide organization in this key leadership role, you will oversee global customer service and order management activities, ensuring exceptional customer experience, operational efficiency, and seamless collaboration across regions and functions such as operations, finance, planning and logistics.
- Lead and develop the global operations organization customer service across multiple regions (EU, US, APAC).
- Set clear goals, priorities, and performance expectations to drive service excellence and team performance.
- Oversee the global quote-to-ship process, ensuring efficient order management from order entry through delivery.
- Ensure accurate and timely processing of customer orders across all regions.
- Monitor service performance metrics and drive continuous improvement initiatives.
- Act as an escalation point for key customers and critical service issues, ensuring timely resolution and maintaining strong customer relationships.
- Ensure consistent service standards, processes, and best practices across global locations.
- Partner closely with Sales, Demand Planning, Operations, Supply Chain, and Logistics to align customer demand with operational capabilities.
- Identify opportunities to improve customer experience, streamline processes, and enhance operational efficiency.
- Implement service system to improve data visibility and KPI tracking.
- Bachelor’s degree in business administration, Supply Chain Management, or a related field – required.
- 5+ years of experience leading customer service teams, preferably in a global or multi-site environment.
- Proven experience managing teams across multiple regions or locations.
- Experience in an industrial or manufacturing environment – preferred.
- Strong leadership and organizational skills.
- Excellent command of English (written and spoken).
Skills Required
- Bachelor’s degree in business administration, supply chain management, or a related field
- 5+ years of experience leading customer service teams, preferably in a global or multi-site environment
- Experience managing teams across multiple regions or locations
- Experience in an industrial or manufacturing environment
- Strong leadership and organizational skills
- Excellent command of written and spoken English
Vishay Precision Group, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vishay Precision Group, Inc. and has not been reviewed or approved by Vishay Precision Group, Inc..
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Retirement Support — A 401(k) plan with a 4% employer match and immediate vesting is highlighted as part of the package. Feedback suggests this feature stands out as a solid component of the overall benefits.
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Healthcare Strength — Health and wellness benefits are promoted alongside comprehensive insurance coverage. Feedback suggests the offering covers the main categories employees typically expect.
Vishay Precision Group, Inc. Insights
What We Do
Vishay Precision Group (VPG) is a global provider of precision measurement sensing technologies. It designs and manufactures sensors, weighing solutions, and measurement systems built for accuracy, reliability, and repeatability. Its engineering expertise supports applications including vehicle and aircraft design and safety, advanced medical equipment, and consumer products, helping customers make products and operations safer, smarter, and more productive across multiple industries.
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