Global Product Support (GPS) Engineer

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

We are looking for a highly talented engineer to join our Global Product Support (GPS) team.
Our team’s responsibilities include:

• Developing and maintaining expert‑level knowledge of our product line
• Leading complex and systematic escalations together with R&D
• Delivering knowledge and methodologies from PDC to Applied Materials customer engineers worldwide, ensuring improved tool health, performance, and stability
• Representing the voice of the field in all R&D discussions and activities
• Developing new procedures and Best Known Methods (BKMs) to support new products
• Creating and maintaining procedures for installation, calibration, troubleshooting and maintenance

What’s in it for you?

Become a key technical contributor in shaping next‑generation PDC technologies and make a significant impact on product stability, quality, and customer success.

Our Group

• Provides expert-level support for semiconductor metrology tools
• Works closely with R&D owners on assigned technical projects
• Acts as an intermediary between customers and development teams by providing technical support, documentation, and expertise to field engineers troubleshooting

What you'll be doing?

• Create and maintain hardware and service procedures for field use
• Participate in R&D development cycles and ensure all field aspects and serviceability requirements are incorporated
• Solve technical problems using established procedures, engineering judgment, and accumulated field experience
• Analyze information and apply best-known practices to make decisions and support escalations

What you should have?

• B. Sc. in Electrical /Mecanical other relevent technology field
• 0-2 years of experience
• Strong conceptual knowledge of engineering theories, practices, and procedures within your discipline
• Ability to apply general business understanding from prior experience or education
• Strong interpersonal skills: clear communication, asking questions, validating understanding
• A proactive, dedicated approach; team player; motivated to expand technical knowledge and drive data‑based decisions
• Ability to work within standardized procedures to meet deadlines and team objectives

Who we are?

Applied Materials Israel is home to the Process Diagnostics and Control (PDC) business unit.
Located in Rehovot, we develop, manufacture, and market cutting‑edge machine‑learning and computer‑vision‑based metrology and inspection products essential for wafer fabrication. By enabling the production of next‑generation microchips, our technology helps customers turn innovation into reality.

Additional Information

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Relocation Eligible:

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.