Global Product Support (GPS) Engineer

Posted 13 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Entry level
Artificial Intelligence • Semiconductor • Manufacturing
The Role
Supports global semiconductor equipment products by integrating corrective actions and lessons learned into designs, developing service procedures and best-known methods, participating in design reviews, addressing field issues, and leading CAPA and failure analysis activities. The role coordinates beta-site testing, technical training, engineering issue resolution, and spare-parts stocking. It requires technical leadership, complex problem-solving, cross-functional collaboration, and approximately 25% travel.
Summary Generated by Built In

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 


What We Offer


Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

  1. Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent.   Contribute to the FMECA process. 
  2. Develop new procedures and Best Known Methods (BKMs) to service new products.
  3. Participate in Engineering Design Reviews
  4. Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
  5. Participate in or own CAPA process.  Conduct or facilitate Failure Analysis (FA) if needed
  6. Drive resolution of key issues with Engineering.  Own beta site test plans and reporting
  7. Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
  8. Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Functional Knowledge

  • Regarded as the technical expert in their particular field
  • Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function

Business Expertise

  • Anticipates business and regulatory issues; recommends product, process or service improvements 

Leadership

  • Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving

  • Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Impact

  • Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

Interpersonal Skills

  • Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
  • Leave & Time Off Breadth — Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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