Global Partner Enablement Manager

Global Partner Enablement Strategy:

• Develop a comprehensive enablement strategy that aligns with Kong’s revenue goals, focusing on partner onboarding, sales training, technical certification, and ongoing development.
• Collaborate with GTM leadership to define success metrics and design programs that empower partners to effectively position and implement Kong’s connectivity solutions.

Program Development & Delivery:

• Create and deliver engaging training and certification programs (in-person, virtual, on-demand) that address diverse partner needs—sales, technical, and customer success.
• Own the continuous improvement cycle for enablement content, leveraging feedback and performance data to optimize partner readiness and productivity.

Performance Monitoring & Analytics:

• Track partner performance against key metrics (e.g., deal registration, pipeline contribution, certification completion) to identify gaps and drive data-driven enablement enhancements.
• Provide regular reports and insights to GTM leadership on partner readiness, pipeline health, and revenue impact.

Cross-Functional Collaboration:

• Partner with Product Marketing, Field Operations, and Solutions Engineering to ensure partners receive timely updates on new products, features, and best practices.
• Work closely with the Revenue Operations team to align enablement activities with forecasting, pipeline management, and overall sales strategy.

Partner Engagement & Advocacy:

• Serve as an internal advocate for partner needs, influencing product roadmaps and marketing programs with partner feedback.
• Build and nurture strong relationships with partner stakeholders, creating a community of engaged, knowledgeable “Kong Champions.”

Thought Leadership:

• Represent Kong at partner events, webinars, and industry conferences.
• Drive thought leadership around API management, connectivity, and best practices for partner success.

Experience & Leadership:

• 7–10+ years in partner enablement, sales enablement, or a related GTM leadership role, ideally within enterprise software or SaaS.
• Proven success designing and scaling enablement programs that result in measurable revenue growth and partner satisfaction.

Strategic & Hands-On:

• Ability to develop high-level strategies while also diving into details—crafting enablement content, delivering trainings, and managing day-to-day operations.
• Comfortable navigating fast-paced, data-driven environments; adaptable to changing priorities.

Technical Acumen:

• Familiarity with API management, cloud infrastructure, or related technology; able to speak confidently about Kong’s suite of products and the broader connectivity space.
• Experience working with Sales Enablement tools (e.g., SFDC, LMS platforms) and BI applications to track and measure partner performance.

Collaboration & Communication:

• Exceptional written/verbal communication skills, with the ability to influence stakeholders at all levels—both internal and external.
• Demonstrated success driving cross-functional alignment among Sales, Marketing, Product, and Customer Success teams.

Data-Driven Mindset:

• Strong analytical skills with the ability to derive actionable insights from partner performance metrics, pipeline data, and market trends.
• Familiarity with common sales methodologies (e.g., MEDDPICC) is a plus.

Education:

• BA/BS degree required; advanced degree in business or a related field is a plus.