Global Onboarding Specialist

At Too Good To Go, we have an ambitious mission: to empower everyone to fight food waste. Every year, 40% of food produced globally is wasted, and this waste is responsible for nearly 10% of greenhouse gas emissions. We’re on a mission to change that, and we’ve built the world’s largest marketplace for surplus food, saving millions of meals from being wasted.

We are a certified B Corporation and operate in 19 countries, with over 110 million registered users and 230,000 active partners. Our community has already saved more than 410 million meals. But this is just the beginning.

To achieve this bold mission, we need brilliant, driven people – GoGetters who share our hunger for change. That’s where you come in. If you’re passionate, innovative, and ready to make an impact then join us and join a mission of a lifetime - let’s end food waste together! 

Location: Permanent Contract in Copenhagen

Your Mission:

As the Global Onboarding Specialist, you’ll play a crucial role in our People & Culture team. You will support our business’s growth by managing the end-to-end onboarding process, ensuring a seamless experience for new employees as they transition into their roles. You’ll be part of the Organisational Development team, designing and facilitating learning experiences that drive business performance.

Your Responsibilities:

• Manage the complete onboarding journey, from welcoming new hires to ensuring a smooth start into their roles.
• Execute the engagement plan throughout the onboarding process, ensuring a great experience for all new employees.
• Prepare and distribute onboarding welcome gifts and materials.
• Develop and communicate clear policies and handbooks explaining company operations.
• Send out essential communication regarding onboarding agendas, equipment, dress code, perks, and other key information.
• Ensure new hires have technical support for setting up hardware/software, and provide necessary guidelines, manuals, and passwords.
• Host all onboarding sessions and coordinate presentations.
• Set up employee profiles in HR systems, audit data, and manage documentation distribution.
• Facilitate the alignment of new hires with their managers and teams, ensuring a smooth handover process.
• Serve as the primary point of contact for hiring managers and new employees throughout the onboarding journey.
• Provide regular reports and updates to team leads or senior management.
• Prioritise and manage your workload to meet deadlines efficiently.
• Continuously improve onboarding processes by identifying innovative, scalable, and measurable solutions.
• Ensure confidentiality and compliance with all processes.
• Proactively challenge the status quo, recommending and implementing process improvements.

Objectives of the Role:

• Deliver necessary resources and support to ensure a successful transition for new employees.
• Shape and develop comprehensive onboarding programs that reflect the company’s values and culture.
• Lead new hire orientation sessions, introducing employees to the company’s mission, vision, and policies.
• Collaborate with HR, hiring managers, and other stakeholders to ensure smooth onboarding experiences at local and global levels.
• Oversee completion of new hire paperwork, including employment contracts, benefits enrolment, and IT setup.
• Monitor new employee progress and provide support where needed.

Your Tasks:

• Plan and coordinate onboarding logistics, scheduling, and preparing materials.
• Conduct orientation sessions to introduce new hires to company culture, values, and policies.
• Guide and support new hires throughout their onboarding journey.
• Ensure legal and administrative compliance in all onboarding procedures.
• Assist new hires in completing necessary paperwork, including employee forms, benefits, and IT setup.

Required Skills:

• Extensive experience in onboarding and recruitment, with a proven track record of successful onboarding processes and employee retention.
• In-depth knowledge of onboarding best practices, HR policies, procedures, and employment laws.
• Strong organisational skills with the ability to streamline onboarding processes efficiently.
• Excellent communication and interpersonal skills to build rapport with new employees and create a positive onboarding experience.
• Strong attention to detail and the ability to manage multiple onboarding tasks simultaneously.
• Flexibility and adaptability to accommodate the diverse needs of new employees.
• Experience collaborating with remote teams and previous corporate onboarding experience.

What We Offer:

• A chance to work for a certified B Corporation with a meaningful mission – you'll be making a real difference in the world.
• The opportunity to shape the future of our talent brand and make an impact on a global scale.
• A supportive, collaborative team environment with plenty of opportunities for personal and professional growth.
• Competitive salary, benefits, and a flexible working environment.

Join us in the fight against food waste – this is the mission of a lifetime.

Our values:

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

How to apply:

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
• Submit your CV and Cover letter in English.
• Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.