Global Marketing Automation Manager

Job Description Summary

#Sandoz

Job Description

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.

Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally.

Join us as a Founder of our ‘new’ Sandoz!

As a global market leader in Generics and Biosimilar medicine, Sandoz – now a standalone company - is stepping forward from a position of strength. Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. This role offers a career with genuine impact.

Are you ready to make a difference?

Job Summary/Purpose:

As the Global Marketing Automation Manager at Sandoz, you will lead the design, implementation, and optimization of marketing automation strategies and systems to enhance our digital marketing campaigns. You will be responsible for orchestrating personalized and data-driven marketing efforts to engage healthcare professionals, patients, and stakeholders on a global scale.

This a unique opportunity to join Sandoz Global Digital Hub and become responsible for delivering exceptional experience at each stage of digital marketing and sales customer journey.

Your Key Responsibilities:

• Marketing Automation Strategy:

  • Develop and execute a global marketing automation strategy aligned with the company's marketing objectives, ensuring efficient lead generation, nurturing, and conversion processes

• Campaign Development and deployment

  • Collaborate with a Team of Global Digital Marketing Managers to design and execute automated customer journeys, ensuring relevance and effectiveness

  • Identify all touchpoints on identification and implementation new customer journey and provide clear interaction plans for multiple markets

• Automation Platform Management

  • Oversee the implementation, and management of marketing automation platforms such as Scout (SFDC), Salesforce Marketing Cloud (Journey Builder, Audience Builder, Email Studio) and Pitcher to operationalize customer journeys and streamline marketing operations

  • Work with MCM channel operations team to ensure effective and efficient use of global digital platforms including latest best practices, updates or releases including new functionalities and channels

• Performance Analytics

  • Monitor and analyze marketing automation performance, providing insights and recommendations for optimization to enhance campaign effectiveness

• Compliance and Data Privacy:

  • Ensure marketing automation activities adhere to pharmaceutical industry regulations, including data privacy (e.g., GDPR), and work closely with legal and regulatory teams.

• Training and Support:

  • Provide training and support to marketing teams and stakeholders in using marketing automation tools effectively.

What you’ll bring to the role:

Essential Requirements: 

• Bachelor's degree in Marketing/Business Administration/Economics/IT. An advanced degree and related accreditations is a plus

• Fluent English (oral and written) is required

• Proven 3-5 years of experience in Marketing Automation management, preferably within the pharmaceutical or healthcare industry.

• Proficiency of Salesforce/SFMC/CRM and marketing automation tools

• Strong digital background and successful track of digital initiatives with demonstrated business impact measured by organizational metrics.

• Strong data analytics and reporting skills.

• Excellent communication and collaboration skills.

• Detail-oriented with a focus on delivering personalized and data-driven marketing experiences.

Desirable Requirements:

• Project management experience is a plus

• Additional languages are an advantage

You’ll receive:

• Lunch allowance

• Annual bonus

• Multisport or Culture card

• Private medical care

• Life insurance

• Cash allowances

• Pension Plan

• Free parking

• Other benefits

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!

 The future is ours to shape!

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)

#Sandoz

Skills Desired

Agility, Asset Management, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Marketing Strategy, Negotiation Skills, Operational Excellence, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships