Global Manager, Recruiting Operations and Coordination

Posted 18 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
180K-220K Annually
Senior level
Artificial Intelligence • Legal Tech • Professional Services • Software
The Role
Lead and scale a global recruiting coordination team, owning interviewer enablement, Tier 1 operations, ATS/data integrity, process improvements, and metrics. Partner with Recruiting Operations and People teams to build scalable workflows, resolve scheduling escalations, and deliver an exceptional candidate and interviewer experience.
Summary Generated by Built In
Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

The Head of Recruiting Coordination joins Harvey's Talent team to lead and scale the recruiting coordination function across the company's global offices. The team's mission is to deliver an exceptional candidate experience while driving operational efficiency throughout the interview lifecycle.

This role owns the strategy and execution for recruiting coordination programs, automation initiatives, and process improvement that enable Harvey to hire world-class talent at the pace a hypergrowth AI company demands. They partner directly with recruiting leadership, People Operations, and systems teams to architect scalable workflows that maintain a high-quality bar as the organization grows. It is a rare opportunity to build and lead a coordination function at a company redefining an industry through AI.

What You'll Do
  • Lead, mentor, and manage a team of recruiting coordinators across multiple offices, setting standards for candidate experience, interview logistics, and operational excellence.

  • Own internal recruiting programs including interviewer enablement, onboarding for new interviewers, and coordination training.

  • Own Tier 1 operational backlog, including things like creating and closing job requisitions, ATS data upkeep, interview plan maintenance, etc.

  • Design and implement process improvements within tier one operations that reduce friction for recruiters, hiring managers, and candidates

  • Partner with Recruiting Operations on ATS architecture, workflow optimization, and data integrity to support hiring at scale.

  • Develop and maintain metrics and dashboards that track coordination team performance, candidate experience, and process efficiency.

  • Serve as an escalation point for scheduling and coordination issues, ensuring a consistently high-quality candidate and interviewer experience

What You Have
  • 5–8+ years of experience in recruiting operations or coordination, with progressive team management responsibility.

  • Demonstrated success building and managing a coordination team in a high-growth, fast-paced environment.

  • Deep expertise in ATS platforms (e.g., Ashby, Greenhouse, Lever) and workflow automation tools.

  • Strong analytical mindset with the ability to use data to drive process improvements and inform stakeholder decisions.

  • Excellent cross-functional communication skills and the ability to influence without authority across recruiting, People Operations, and hiring manager stakeholders.

Compensation

$180,000- $220,000 USD

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

#LI-DB1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Skills Required

  • 5-8+ years of experience in recruiting operations or coordination with progressive team management responsibility.
  • Demonstrated success building and managing a coordination team in a high-growth, fast-paced environment.
  • Deep expertise in ATS platforms (Ashby, Greenhouse, Lever) and workflow automation tools.
  • Strong analytical mindset with the ability to use data to drive process improvements and inform stakeholders.
  • Excellent cross-functional communication skills and ability to influence without authority across recruiting, People Operations, and hiring managers.

Harvey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harvey and has not been reviewed or approved by Harvey.

  • Healthcare Strength Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental health support, and fertility benefits. This breadth indicates robust health protections within the total rewards package.
  • Parental & Family Support Paid parental leave is prominently offered with eligibility starting on day one. Family-building support complements leave policies to support different life stages.
  • Equity Value & Accessibility Equity is routinely positioned alongside competitive cash, with communications emphasizing pre-IPO upside. This signals meaningful access to ownership as part of compensation.

Harvey Insights

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The Company
HQ: San Francisco, California
373 Employees
Year Founded: 2022

What We Do

Harvey is a generative AI company backed by Sequoia and OpenAI's startup fund building the future of professional services.

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