Key Responsibilities
- Microsoft Teams Management: Configure, manage, and support Teams, including Teams Compliance recording. Ensure the platform meets organizational needs and compliance standards.
- SharePoint Online Administration: Oversee the administration and security of SharePoint Online, managing permissions, workflows, and optimal performance.
- Recording Tools Expertise: Administer and support integration with Luware and Verint recording tools, ensuring compliance with regulatory requirements.
- First Line Risk Work: Handle administrative and documentation tasks related to IT risk. Review vulnerability reports and access management activities; evaluate and review SOC2 reports.
- Collaboration & Support: Work with IT, facilities, and business stakeholders to troubleshoot and resolve issues related to Microsoft 365 services.
- Documentation & Training: Maintain configuration documentation and provide training and support for end users and internal teams.
Key Capabilities/Experience
- Microsoft 365 Knowledge: Expertise in Teams and SharePoint Online, including Teams Compliance recording.
- Tool Integration: Experience with Luware and Verint recording tools.
- Problem Solving: Strong analytical and troubleshooting skills.
- Collaboration Skills: Ability to work effectively in cross-functional teams and support global users.
- Compliance Understanding: Familiarity with security, compliance, and risk standards in enterprise environments.
Minimum Qualifications
- Educational Background: Bachelor’s degree in information technology, Computer Science, or a related field.
- Experience: Minimum of 5 years of work experience on the related role
- Technical Knowledge: Strong understanding on different digital workplace tools.
- Problem-Solving Skills: Ability to identify potential risk and develop effective solutions to mitigate them.
- Certifications: Relevant certifications such Teams Administrator Associate, Security, Compliance and Identity Fundamentals, or similar certifications is a plus.
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What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
