Global KYC Lead

Posted 2 Days Ago
Be an Early Applicant
Cologne, North-Rhine-Westphalia, DEU
In-Office
Senior level
Fintech • Payments
SumUp. Big believers in small business.
The Role
Lead SumUp’s global KYC strategy and framework across regulated products and markets. Own PEP and sanctions screening tools and controls, develop customer risk-scoring methodologies, and oversee remediation from reviews, regulatory changes, and escalated cases. Partner with AML Operations, Onboarding, and product teams to implement scalable compliance processes. Provide expert judgment on complex KYC and AML matters while balancing regulatory obligations with commercial growth.
Summary Generated by Built In
Global KYC ManagerTeam description

SumUp's Global AML team keeps our KYC and screening framework fit for a business that serves millions of small merchants across dozens of markets, translating fast moving regulatory change into practical controls the rest of the company can build on. This role sits at the centre of that work: owning the PEP and sanctions screening framework, shaping customer risk scoring models, and setting direction for KYC strategy as SumUp's product range and regulatory footprint keep growing. Partnering closely with AML Operations, Onboarding, and product teams, it's a chance to shape how a global fintech manages financial crime risk at scale.

What you'll do
  • Identify and streamline KYC and enhanced due diligence requirements for regulated products across global markets
  • Own and continuously improve the PEP and sanctions screening framework, including its tools and controls
  • Develop and maintain customer risk scoring models and methodologies
  • Lead KYC strategy and remediation work arising from internal and external reviews, regulatory developments and significant case escalations
  • Partner with AML Operations and Onboarding teams to turn regulatory requirements into scalable processes and controls
  • Provide regulatory expertise and judgement on complex KYC and AML matters, finding solutions that support business growth while maintaining compliance
You'll be great for this role if…
  • Proven experience as a KYC manager in fintech, payments, e-money or banking, including leading teams through regulatory change
  • Deep knowledge of AML/CTF regulations and law enforcement reporting frameworks, including PEP and sanctions screening
  • Experience building and managing screening frameworks alongside customer risk scoring models
  • Strong judgement in balancing commercial priorities with regulatory obligations, paired with confidence engaging regulators and senior leadership
  • Comfort working across payments, merchant acquiring and small business risk profiles in multiple markets
Why you should join SumUp

🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 

🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 

📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 

💶 A corporate pension scheme where we match up to 20% of your contributions 

🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days 

 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Skills Required

  • Proven experience as a KYC manager in fintech, payments, e-money, or banking
  • Experience leading teams through regulatory change
  • Deep knowledge of AML/CTF regulations and law enforcement reporting frameworks
  • Knowledge of PEP and sanctions screening
  • Experience building and managing screening frameworks
  • Experience developing and managing customer risk scoring models
  • Strong judgment balancing commercial priorities with regulatory obligations
  • Confidence engaging regulators and senior leadership
  • Experience across payments, merchant acquiring, and small-business risk profiles in multiple markets

SumUp Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SumUp and has not been reviewed or approved by SumUp.

  • Leave & Time Off Breadth — Paid time off is positioned as a standout, including 22 vacation days that increase with tenure, public holidays, a quarterly Wellness Day, special leave, and a fully paid one‑month sabbatical after three years. This combination makes time-off benefits feel notably robust in the overall rewards package.
  • Healthcare Strength — Health coverage is described as comprehensive, with medical plan options (including carriers such as Cigna and Kaiser) plus dental and vision. Company-paid life insurance and disability coverage are also part of the protection package in the U.S. materials.
  • Retirement Support — Retirement benefits include a published 401(k) match formula that provides an employer match up to a stated cap. The clarity of the match structure supports straightforward evaluation during offer comparisons.

SumUp Insights

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The Company
HQ: London
2,750 Employees
Year Founded: 2017

What We Do

SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.

Why Work With Us

SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!

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