Global Infrastructure - End User Computing Technical Lead (f/m/d)

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The End User Computing Technical Lead at Cytiva is responsible for managing tooling, baseline and configuration of the end user computing estate and maintaining or provisioning computing capabilities for the business.

This position is part of the Infrastructure and Operations Client Technologies Endpoint Management Team, reporting to the End User Computing Technical Architect, located in UK and will be an on-site role in Krakow, Poland.

At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you’ll do:

• Operate as the Subject Matter Expert for Global End User Computing, seeking opportunities for optimization and standardization with peers across Global Danaher organization.

• Lead project and change implementation for the End User Computing estate and assist the EUC Technical architect with roadmap implementation.

• Administrate and maintain endpoint management tools and associated technologies, supporting audit and compliance activities when required.   

• Work with IT, business and vendor stakeholders on solutions, provide Level 4 support and mentoring to IT personnel.

• Effectively identify problems using ITSM, endpoint analytics and management tooling; drive towards resolution, including escalation to vendors.

• Produce and maintain quality technical documentation, guides and reports.

Who you are:

• Passion for IT and understanding of emerging endpoint technologies.

• At least 3 years of experience as an SME for endpoint computing working with Intune MDM/MAM, Autopilot and SCCM – strengthened by minimum of 2 years’ experience operating as a Technical Lead in an End User Computing role.

• Excellent knowledge of application packaging, policy and profile configuration, and deployment in controlled environments.

• Competent in PowerShell, in developing and deploying code-based solutions.

• In depth knowledge of Microsoft Server and Desktop lifecycle, Active Directory, Entra ID.

• Excellent verbal, written and documentation skills including stakeholder engagement with ability to articulate to technical and non-technical users.

• Outstanding judgement and strong analytical skills; highly organized with the ability to manage multiple, parallel tasks and projects – backed up by eagerness to travel.

It would be a plus if you also possess previous experience in:

• Bachelor’s Degree in Business, Computer Science or “STEM” Majors (Science, Technology, Engineering, and Mathematics), or equivalent.

• JAMF or other Mac MDM solution.

• Leveraging AI to understand data and improve user experience and management of End User Computing (EUC) environment.

• Experience managing and deploying technical solutions in GxP/SOX environments.

• Supporting mergers and acquisitions, with experience in onboarding and offboarding large volumes of users.

#LI-Onsite

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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