The Role
Lead global revenue operations at Pigment, focusing on revenue strategy, sales performance, customer lifecycle, and cross-functional collaboration to drive growth and optimize processes.
Summary Generated by Built In
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
What you'll do:
- Revenue Strategy & Planning: Align GTM functions to drive predictable, scalable revenue growth. Own global revenue operating model across Sales, BDR, Marketing, CS, PS, and Partners. Partner with CRO, CEO, and CFO on revenue targets, segmentation, territory design, and coverage model. Lead annual and quarterly planning (capacity, quotas, pipeline) aligned to financial goals. Establish KPI frameworks and executive dashboards.
- Pigment Champion, Analytics & Insights: Model best-in-class use of Pigment and turn data into action. Drive internal adoption and showcase Pigment as a strategic operating platform. Deliver executive reporting on pipeline, velocity, retention, and expansion. Translate insights into actions that accelerate GTM performance. Ensure data governance, forecasting rigor, and predictive scenario modeling. Partner with Product and Marketing to inform roadmap and amplify customer storytelling.
- Sales Operations: Optimize sales performance and productivity. Own forecasting accuracy, pipeline hygiene, and global sales process. Lead compensation design, quota setting, and territory management. Improve sales efficiency and conversion rates.
- Customer and Partner Operations: Optimize end-to-end customer lifecycle and partner impact. Drive lifecycle performance and net revenue retention with Customer Success leadership. Build scalable partner performance, governance and infrastructure. Scale Professional Service processes, systems and data infrastructure.
- Marketing Operations: Build a scalable, data-driven demand engine. Align marketing operations to pipeline and revenue targets. Optimize lead lifecycle, routing, and Marketing–Sales SLAs. Implement attribution and performance reporting frameworks. Drive segmentation, database governance, lead scoring framework, and demand modeling and capacity planning.
- GTM Systems & Infrastructure: Enable scale through systems and automation. Own CRM and GTM tech stack strategy and architecture. Ensure seamless cross-functional system integration. Drive AI-enabled automation to improve productivity. Lead change management for global rollouts.
- Cross-Functional Leadership: Operate as a strategic partner to the executive team. Act as trusted advisor to CRO and GTM leadership. Lead and scale a high-performance global RevOps organization. Partner with Finance, Strategy, and HR on planning and performance. Represent Pigment externally within the RevOps community.
Who you are:
- Bachelor's degree or equivalent experience, advanced degree or MBA preferred
- 15+ years of progressive experience in Revenue, Sales, Marketing, or Customer Success Operations, with prior experience leading Global Revenue Operation within Enterprise Software / SaaS
- Proven ability to lead and scale Revenue Operations of significant scope through high growth. Ideally have seen scale at $500M+ ARR
- Deep expertise in sales planning, territory design, quota setting, performance management, and incentive compensation platforms
- AI-forward mindset with broad experience leveraging modern GTM systems
- Executive presence with the ability to influence cross-functional leaders and operate as a trusted advisor to CRO and executive team
- Passionate about Pigment’s mission and platform
What we offer:
- Competitive compensation package ($250,000 - $325,000)
- Stock options to ensure you have a stake in Pigment's growth
- We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
- Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London
- High-end equipment (based on stock/availability) to do your work in the best conditions
How we work:
- Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
- Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
- Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
- Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Top Skills
AI
CRM
Gtm Tech Stack
Performance Management Platforms
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The Company
What We Do
In a world moving at an incredibly fast pace, businesses have grown accustomed to change. Transforming their business model, pivoting their strategy, rethinking their go-to-market, the list goes on. To enable these changes, they have also had to rethink the way they work. Breaking down silos isn’t a best practice anymore. It’s a given. And yet, when it comes to planning, little has changed. In fact, planning tools work the exact opposite way, reinforcing data and people silos, and preventing teams from working together toward their common goals. As a result, planning is usually seen as a dreadful process. But the truth is, planning drives strategy. It’s high time we serve it with the right tools. Pigment is the business planning platform for fast-growing companies. Our mission is to help companies make better, faster decisions in a changing world, and drive revenue growth. At Pigment we believe that: ✅ Real-time data informs better outcomes. Trim your sail, and make the best use of current winds. ✅ Reporting should be accurate, quick, and insightful. ✅ Planning should be simple, smooth, and delightful. ✅ Less time should be spent on data crunching, more time on bringing insights to the business. ✅ Collaboration should be at the heart of any planning process, so your organization works as one. Book your demo today ? https://www.gopigment.com/contact We’re hiring! Check out our offers: https://jobs.lever.co/pigment
