Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role:
We are seeking a strategic and results-driven Global Field Marketing Director to lead our field marketing efforts across EMEA, North America (NA), Latin America (LATAM), and Asia-Pacific (APAC). This is a high-impact role requiring a marketing leader with experience in driving demand, enhancing brand visibility, and enabling sales teams to exceed pipeline and revenue goals across diverse global markets. The ideal candidate will have a strong grasp of regional marketing nuances, cross-functional collaboration, and expertise in planning and executing multi-regional field marketing strategies.
This is a hybrid role based in Seattle.
Key Responsibilities:
- Global Field Marketing Strategy:
- Develop and execute a cohesive global field marketing strategy tailored to regional nuances and aligned with corporate objectives. Partner with regional sales leaders to ensure field marketing efforts drive pipeline, revenue, and market penetration.
- Regional Campaign Development:
- Design and oversee the execution of localized global campaigns, events, and programs across EMEA, NA, LATAM, and APAC.
- Align programs with regional buyer personas, industry trends, and competitive landscapes.
- Sales Enablement & Alignment:
- Work closely with sales teams to develop marketing strategies that support account-based marketing (ABM), lead generation, and pipeline acceleration.
- Provide ongoing sales enablement, access to content, and training.
- Event Management:
- Lead strategy and execution for in-person and virtual events, including trade shows, roadshows, webinars, and partner events.
- Maximize event ROI through pre-event promotion, on-site engagement, and post-event follow-up.
- Team Leadership:
- Build and manage a high-performing team of regional field marketers.
- Foster a collaborative, innovative, and results-oriented team culture.
- Data-Driven Insights:
- Establish and track key performance indicators (KPIs) for field marketing programs.
- Use data insights to continuously optimize campaigns and justify marketing investments.
- Cross-Functional Collaboration:
- Partner with Demand Generation, Product Marketing, Partner Marketing, and Brand/Content teams to align messaging and strategy globally.
- Manage relationships with external agencies, vendors, and industry partners.
Qualifications:
- Experience:
- 10+ years of marketing experience, with at least 5 years in field marketing, ideally in a global or regional capacity.
- Proven experience in a SaaS, B2B technology environment.
- Leadership:
- Demonstrated success in managing and developing teams across geographies.
- Strong ability to influence and lead cross-functional stakeholders.
- Skills:
- Expertise in planning and executing integrated campaigns and ABM strategies.
- Proficiency with marketing automation tool, Marketo and CRM platform, Salesforce.
- Strong analytical skills with the ability to measure, report, and optimize marketing performance.
- Global Perspective:
- Deep understanding of cultural, business, and regulatory differences across EMEA, NA, LATAM, and APAC.
- Experience localizing campaigns for diverse audiences
- Education:
- Bachelor's degree in Marketing, Business, or related field (MBA preferred).
- Attributes:
- Exceptional communication and organizational skills.
- Results-oriented mindset with a passion for developing talent, innovation and creativity.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨 Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, internet, and childcare reimbursements
💚 Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
Aircall Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aircall and has not been reviewed or approved by Aircall.
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Healthcare Strength — Employer-paid core medical, dental, and vision coverage is emphasized, alongside mental health and wellness support. Coverage is described as starting quickly after hire and complemented by wellness reimbursements and related programs.
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Parental & Family Support — Generous parental leave for primary and secondary caregivers is highlighted, with added childcare reimbursements. Family-oriented benefits are positioned as part of a supportive culture.
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Leave & Time Off Breadth — Unlimited PTO, wellness days, and paid volunteer time are offered. Time-off policies are framed to encourage rest and work-life balance.
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What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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