Global E-Commerce Operations Specialist
We are looking for a Global E-Commerce Operations Specialist to join our growing DTC team. In this role, you will be at the heart of our e-commerce operations — driving commercial performance, owning analytics, and collaborating across functions to deliver outstanding results on a global scale.
The Team You Will Be Part Of
You will work closely with our DTC team, acting as the primary operational point of contact across Marketing, Engineering, Planning, I.T., Supply Chain, DTC Operations and Customer Service. Your work will directly shape the performance of our global E-Commerce platform.
Your Contribution Is Appreciated, and You Will:
Commercial & Operations (50%)
- Deliver commercial and operational initiatives to support business growth across each region
- Continuously optimize and improve the end-to-end performance of the E-Commerce platform
- Serve as the primary operational point of contact within the DTC team, liaising with Marketing, Engineering, Planning, I.T., Supply Chain, DTC Operations and Customer Service
Business Analytics & Demand Generation (50%)
- Own all E-Commerce analytics and metrics, ensuring data accuracy and actionable insights
- Manage global E-Commerce campaigns — ensuring agreed activities are executed, the calendar of events is kept up to date, and all relevant stakeholders are briefed
To Perform Well in This Role, You Will Have:
Essential
- Bachelor's degree in Economics, Business Administration, Statistics, Finance, or a related field, with relevant work experience
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines across various ongoing projects
- Advanced proficiency in Microsoft Office programs
- Excellent communication skills to effectively interact with a diverse group of business stakeholders
- Ability to work both independently and collaboratively as part of a cross-functional team
Desirable
- Operational and technical knowledge in a DTC business environment
- Familiarity with business intelligence software such as Power BI, Qlik, Tableau, or similar
- Experience working within an agile framework, including managing backlogs and product ownership
- MA or MBA in a related field
- Experience with Salesforce or similar E-Commerce platforms
- Understanding of the DTC vertical and its relationship with other sales channels within the business
The Offer
- A full pay package, together with an annual bonus, and an attractive benefits package including medical care, lunch/cafeteria card, life insurance and pension plan
- An environment which provides opportunities of working with multiple stakeholders, professional support and the possibility to share knowledge and best practices
- On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally
- Wide variety of projects and tasks, innovative goals, and freedom to plan and execute them professionally
- Flexible working conditions – hybrid or remote work model within Poland
- Possibility to work in a modern office in the centre of Warsaw
Join the GN family, a global company with a rich history and a Scandinavian work culture that values inclusion and operates on a flat structure, where everyone's voice matters.
#LI-GNGroup
Skills Required
- Bachelor's degree in Economics, Business Administration, Statistics, Finance, or a related field
- Strong organizational skills
- Advanced proficiency in Microsoft Office programs
- Excellent communication skills
- Ability to work independently and collaboratively
GN Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GN Group and has not been reviewed or approved by GN Group.
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Fair & Transparent Compensation — Pay is considered fair to good in many roles, with salaried positions often called out as strong relative to expectations.
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Healthcare Strength — Medical, dental, vision, life, and disability coverage are described as comprehensive with generous employer contributions in several regions.
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Retirement Support — Pension schemes, particularly in Denmark with partners like Velliv, are highlighted as competitive and integral to total rewards.
GN Group Insights
What We Do
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with our unique expertise and the broadest portfolio of products and services in our history – bringing people closer to what is important to them. We market our solutions with the brands Jabra, ReSound, SteelSeries, Beltone, Interton, BlueParrott, Danavox, and FalCom in 100 countries. Founded in 1869, GN Group employs more than 7,500 people and is listed on Nasdaq Copenhagen (GN.CO). Visit our homepage GN.com and connect with us on LinkedIn, Facebook, and Twitter.
