Global Director, Human & Category Intelligence

Posted 2 Days Ago
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Chicago, IL, USA
In-Office
134K-185K Annually
Expert/Leader
Food
The Role
Leads global human and consumer intelligence, brand strategy, integrated planning, audience development, creative effectiveness, and traditional and digital media measurement. Translates human insights into brand positioning, briefs, activation, and optimization plans while partnering with media, data, and creative teams. Oversees brand measurement, distinctive asset evaluation, strategic forums, team priorities, capability development, and remote leadership across cultures.
Summary Generated by Built In

Job Description:

We are seeking an experienced and passionate Global Director of Human Intelligence - Brand Strategy & Integrated Planning who understands the power of human centricity and deep insights in unlocking relevance for the future success of world class brands.  This role will uncover human insights to serve as the foundation, contribute to the development of impactful brand strategy that drives action, and create a learning loop to ensure effective measurement and optimization.


What are we looking for?


  • Degree in Marketing / Consumer/Shopper Insights / Market Research or related field
  • 10+ years’ experience in marketing and/or consumer/shopper insights and market research (preferably in CPG)
  • 5+ years brand/communication/media insights/digital measurement
  • Measurement Experience for both traditional & digital media required
  • Brand building experience is preferred
  • 3+ years’ experience in line management and team leadership. Experience in remote line management across different cultures is preferred.

What will be your key responsibilities?


  • Through self and team, generate and drive deployment of deep human insights into our brands.
  • Drive adoption of Consumer Journey mindset to translate business challenges to human problems and profile a human-centric view.
  • Provide insights driven thought leadership on brand positioning and strategy (Brand Compass)
  • Identify the role of and select brand communities/audiences in strategy & activation
  • Translate learning & brand strategy to powerful briefs in partnership with brand content & media partners
  • Understand and articulate value of tangible and intangible value levers to increase brand experiences and value across all brand touchpoints.
  • Bring together art & science of creative development and actively support Creative Excellence through deployment of best-in-class tools and process to ensure learning translates to activation
  • Drive best in class measurement plans for both traditional and digital media
  • Collaborate closely with internal and external Media and data experts to drive media optimization and evolve our understanding on how to grow brands through new media channels and approaches. Ensure we continuously optimize and understand media/content touch points, current and new.
  • Ensure consistent and fit-for-purpose measurement of Brand Distinctive Assets.
  • Active role relevant internal councils/forums to ensure prioritized initiatives are anchored in human centricity.  Stay connected within the industry and across Mars Inc to remain at the forefront of new developments in the area of brand experiences, creative content and media.
  • Drive clear vision and purpose, engagement and associate development. Set clear agenda for team in terms of priorities, capabilities and deliverables.

What can you expect from Mars?

  • Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.
  • Role is open to Relocation (If not a resident of one of our hub sites)

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 134,400.00 - USD 184,800.00

Skills Required

  • Degree in Marketing, Consumer or Shopper Insights, Market Research, or a related field
  • 10+ years of experience in marketing, consumer or shopper insights, or market research
  • 5+ years of brand, communication, media insights, or digital measurement experience
  • Experience measuring both traditional and digital media
  • 3+ years of line management and team leadership experience
  • Brand building experience
  • Experience with remote line management across different cultures

Mars Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.

  • Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
  • Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
  • Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.

Mars Insights

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The Company
HQ: McLean, VA
41,866 Employees
Year Founded: 1911

What We Do

For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.

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