Key Responsibilities
- Microsoft Intune Expertise: Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM), including policies, compliance settings, and conditional access.
- Mobile Device Management: Oversee and maintain Android and iOS devices, including familiarity with Apple Business Manager and Android Enterprise.
- Teams Meeting Room Systems Support: Provide support for meeting room technologies such as Microsoft Teams Rooms, AV equipment, and video conferencing systems while ensuring smooth integration with collaboration tools.
- Networking & Security: Maintain a strong understanding of network protocols, endpoint security solutions, authentication, encryption, data protection, compliance regulations, and privacy concerns.
- Automation & Deployment: Develop automation scripts using PowerShell and manage automated deployments in Azure DevOps pipelines.
- Collaboration & Communication: Work closely with IT teams, facilities, and other departments to ensure seamless device operations.
Key Capabilities/Experience
- Problem-Solving Skills: Strong analytical skills to troubleshoot and resolve technical issues efficiently.
- Communication Skills: Excellent verbal and written communication skills to interact with stakeholders and provide clear documentation.
- Cross-Functional Collaboration: Experience working in multi-functional teams to support IT, facilities, and other departments.
- Security Awareness: Deep understanding of security best practices, especially within unified communications and endpoint management.
Minimum Qualifications
- Educational Background: Bachelor’s degree in information technology, Computer Science, or a related field.
- Professional Experience: At least 3 years of IT experience, focusing on mobile device management and/or meeting room systems, preferably in a multinational enterprise-level environment.
- Certifications: Relevant certifications such as Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or equivalent.
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What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
