Global CRM & Customer Intelligence Internship

Posted 3 Days Ago
Be an Early Applicant
Milano, ITA
In-Office
12K-12K Annually
Internship
Retail
The Role
Six-month curricular internship supporting Global CRM & Customer Intelligence: collect and integrate customer data, analyze behavior and segmentation, contribute to profiling and predictive analytics, monitor CRM campaigns, and recommend optimization based on performance insights.
Summary Generated by Built In

Global CRM & Customer Intelligence Internship | Curricular Internship | 6 months | Start date: September 2026 | Milan 


We are looking for a talented person to join our Global CRM & Customer Intelligence team. In this role, you will work alongside a team of experienced professionals, interacting with multiple stakeholders across departments and markets, helping align customer insights with business objectives and supporting decision-making through data-driven analysis.

 

Does the opportunity sound interesting to you? 

We consider interns as responsible team members who can have an impact starting from the day 1. 

 

You’ll be in charge of:

  • Supporting the collection, preparation, and integration of customer data from multiple internal and external sources.
  • Analyzing customer behavior, identifying segmentation opportunities, and uncovering actionable business insights through data.
  • Contributing to customer profiling and predictive analytics projects to better understand customer needs and preferences.
  • Monitoring CRM campaigns and personalized promotions, recommending optimization opportunities based on performance insights. 

You are the right person if you:

  • Master's degree in a quantitative field such as Mathematics, Statistics, Engineering, or Economics.
  • Knowledge of SQL, Python or R; experience with Tableau, Power BI or similar tools is a plus.
  • Strong analytical and critical thinking skills, with a passion for turning data into actionable insights.
  • Detail-oriented, proactive, and eager to learn in a dynamic, international environment.
  • Fluent in English, with excellent communication and teamwork skills. 

What else?

Besides the challenging and interesting opportunity, we offer:

  • 6 months internship in our Global Headquarters located in Via Giuseppe Ripamonti 133.
  • 1000€ as monthly gross reimbursement.
  • Full time experience, Monday to Friday from 9am to 6pm (light flexibility can be agreed internally with the team you’ll be working with!).
  • Smartworking? YES! Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer employees the possibility to work 6 days/month remotely.
  • Free access to the company restaurant.
  • Growth & Development: Free access to learning platforms and training programs. We provide access to continuous learning opportunities because we believe in investing in your professional development. 

 

Curious about who you'll be working with? Take a peek at the manager's profile here: @FedericoFlussi.

Talent acquisition is something we work on and when we achieve the goal of getting one we don’t easily make it going! Amplifon is growing, providing constantly a lot of opportunities, and something new could pop up at any time. 

 

Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. 

More than 20,000 professionals in a network of 10,000 points of sale are present in 24 countries worldwide, empowering people to rediscover all the emotions of sound every day! 

In Amplifon we believe people are the most important component of our success. Working with us gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you’ll find all the support, tools, and opportunities you need to grow, and your colleagues will be there to motivate and inspire you every step of the way. 

In our journey towards the empowerment of people, Amplifon has been awarded “Top Employer 2026” in the whole Europe region, the United States, and New Zealand by Top Employers Institute.

 

Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. We encourage applications from all genders, corners of the world and individual backgrounds. 

 

Are you ready to Amp Up your career? Apply now!


Skills Required

  • Master's degree in Mathematics, Statistics, Engineering, Economics, or related quantitative field
  • Knowledge of SQL
  • Knowledge of Python or R
  • Experience with Tableau, Power BI or similar BI/visualization tools
  • Strong analytical and critical thinking skills
  • Detail-oriented, proactive, eager to learn in an international environment
  • Fluent in English with excellent communication and teamwork skills

Amplifon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplifon and has not been reviewed or approved by Amplifon.

  • Strong & Reliable Incentives Performance-related bonuses and commission structures can meaningfully lift total earnings in some sales and clinic roles. Incentives appear more favorable for high performers where targets are attainable and variable pay is a consistent part of the package.
  • Healthcare Strength Health coverage is described as comprehensive in many markets, often including core medical needs and hearing-related care. Added supports such as EAP/psychological counseling and wellness programs broaden the health-and-wellbeing value of the package.
  • Leave & Time Off Breadth Time-off offerings are frequently characterized as generous in parts of Europe, with substantial PTO allowances and additional leave provisions in some locations. Flexibility options such as hybrid arrangements further increase the perceived value of time-related benefits.

Amplifon Insights

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The Company
HQ: Milan, Milan
10,034 Employees
Year Founded: 1950

What We Do

As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true

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