Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Performs a variety of technical and analytical functions related to trade financing and servicing. Responsibilities include researching, analyzing, and resolving trade documents that require specialized, sensitive, and/or exception handling; evaluating acceptances, issuances, amendments, and negotiations for import/export, standby and government letters of credit and bankers acceptances; reviewing, analyzing and negotiating letters of credit documents; issuing commercial and stand-by letters of credit, amendments, transfers and requests to pay; approving payments, collections and reimbursements. Works under established operating procedures and precedents. Requires a full working knowledge of trade finance operations and documentation.
Line of Business Description: The role is part of the Global Credit Operations. Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products. The position will work under established operating procedures and precedents.
Responsibilities:
Processes transactions related to various Trade Finance products and performs support and servicing functions, such as problem resolution and exception handling for clients and business partners
Communicates complex data and information clearly and effectively to clients and business partners
Performs a variety of technical and analytical functions related to trade financing and servicing including researching, analyzing, auditing, tracing, and resolving Trade Finance documents that require specialized, sensitive, or exception handling
Manages risk by ensuring transactions are handled efficiently and proactively, identifying and escalating potential risks
Develops capabilities and competencies through self-study or participation in trainings on system enhancements
Evaluates issuances, amendments, and negotiations for export letter of credit payment requests
Provides client servicing for both Export Letter of Credit clients
Provides client servicing and operational support for extended processing teams/sites
Prepares and reconciling daily and monthly reports; accurate capturing of production volumes.
Works under established operating procedures and precedents.
Minimum Qualifications:
Minimum 1 year of financial services/ financial products experience
Demonstrated excellent communication both written and oral
Must have prior/current Client servicing experiencing
Proficient with Microsoft Suite; Word, Excel , and PowerPoint
Ability to work in a team environment as well as independently with little supervision
Proficient active listening skills
Desired Skills and Experience
Trade finance experience
Experience with letters of credit and familiarity with UCP 600
Knowledge of trade finance operations and documentation highly desired.
Skills:
Attention to Detail
Customer and Client Focus
Adaptability
Collaboration
Prioritization
Recording/Organizing Information
Analytical Thinking
Oral Communications
Problem Solving
Research
Shift:
1st shift (United States of America)Hours Per Week:
40Skills Required
- Minimum 1 year of financial services or financial products experience
- Excellent written and oral communication skills
- Prior or current client servicing experience
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Ability to work independently with little supervision and in a team environment
- Active listening skills
- Trade finance experience
- Experience with letters of credit and familiarity with UCP 600
- Knowledge of trade finance operations and documentation
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans along with mental health resources, EAP support, and virtual care options. These offerings indicate breadth across preventive care, counseling, and convenient access channels.
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Retirement Support — Retirement benefits include up to a 5% 401(k) company match plus an additional 2% or 3% annual company contribution based on years of service. This structure signals meaningful long-term savings support beyond standard matching.
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Parental & Family Support — Family support features 26 weeks of parental leave, with 16 weeks fully paid for eligible employees, plus programs for fertility, adoption, surrogacy, childcare, and backup care. These resources emphasize support across family-building and caregiving needs.
Bank of America Insights
What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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