Global Cocoa Communications Manager

Posted 2 Days Ago
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Chicago, IL, USA
In-Office
108K-149K Annually
Senior level
Food
The Role
Develop and execute global communications supporting Mars’s cocoa sustainability strategy. Responsibilities include reputation building, internal associate communications, content and video creation, agency and partner management, media engagement, reactive communications, issue monitoring, stakeholder messaging, and executive briefings. The role supports markets in managing reputational risks and emerging cocoa-related issues while strengthening corporate storytelling and policy advocacy.
Summary Generated by Built In

Job Description:

Title: Manager, Global Cocoa Communications

Location: Chicago, IL

Workstyle: Onsite

 

Mars does not sponsor visas for this role. This position is not eligible for relocation benefits


Sustainability is a strategic business priority and part of our shareholder objectives for how Mars measures success - what a responsible business can and should do to have a positive societal impact. As a member of the Mars Cocoa Enterprise Communications team, this Associate will support our cocoa enterprise strategy and help build reputation and trust internally with our Associates and externally with key stakeholders.


What will be your key responsibilities?


Reputation: Build a positive reputation for Mars by delivering a best-in-class communications plan supporting our cocoa strategy. Raise awareness for our Cocoa for Generations agenda with a view to further strengthen our reputation and lay the groundwork for policy advocacy, in partnership with the Public Affairs team.


Associate Communication: Deliver an internal communications strategy in partnership with the global segment CA team to build excitement and engagement with Associates. Equip our leaders to deliver effective and compelling communications around Cocoa. Identify opportunities to amplify cocoa stories internally to drive Associate pride.


Content Creation: The development and production of quality content, including video, that enhances our corporate and brand cocoa storytelling.


Agency & Partner Management: Support strategic smooth running of day-to-day partnership and engagement. In addition, manage relationship with communication teams from key partners and collaborators.


Market Support: Lead the development of reactive communications materials, including holding statements, media responses, Q&As, briefing documents, and stakeholder messaging. Support markets in the management of emerging issues, reputational risks, and stakeholder concerns related to cocoa sourcing and sustainability.


Media Engagement, Monitoring & Intelligence:  Engaging with key journalists, media and influencers as needed in support of reputation goals. Oversee global monitoring of cocoa-related media coverage, stakeholder activity, NGO campaigns, industry developments, and emerging issues. Track competitor, industry, and NGO communications relating to cocoa sustainability, sourcing, human rights, and environmental issues.


Executive & Leadership Reporting: Produce executive briefings, leadership updates, and issues summaries on cocoa-related developments. Support leadership engagement with stakeholders through the development of key messages, talking points, and presentation materials related to cocoa topics.


What are we looking for?

 

  • Bachelor’s Degree required (Communications, Public Affairs, Journalism,
  • Environmental Management or related field strongly preferred).
  • 6-8 years’ experience across internal and external communications, with sustainability communications experience strongly preferred.
  • Regional or global experience is preferred.
  • Experience within agency or NGO is welcomed.
  • High autonomy.

 

What can you expect from Mars? 

  • Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. 
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. 
  • Best-in-class learning and development support from day one, including access to our in-house Mars University. 
  • An industry competitive salary and benefits package, including company bonus. 


#RW-Onsite

#LI-RW1

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 108,160.00 - USD 148,720.00

Skills Required

  • Bachelor's degree
  • 6-8 years of experience across internal and external communications
  • Communications, Public Affairs, Journalism, Environmental Management, or related field
  • Sustainability communications experience
  • Regional or global experience
  • High autonomy

Mars Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.

  • Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
  • Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
  • Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.

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The Company
HQ: McLean, VA
41,866 Employees
Year Founded: 1911

What We Do

For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.

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