We are looking for driven and ambitious professionals to join our Global Business Development team and expand Faveo Helpdesk & Service Desk solutions across international markets. The role involves identifying and engaging global prospects, understanding customer requirements, conducting product demonstrations, managing the end-to-end sales cycle, and building long-term client relationships. Candidates with strong communication skills, a target-driven mindset, and an interest or experience in SaaS, technology, or international sales are encouraged to apply
Bangalore / Coorg (with flexibility for global shift timings)
We are looking for driven and ambitious professionals to join our global sales team and help expand the reach of Faveo Helpdesk & Service Desk solutions across international markets.
In this role, you will be responsible for identifying opportunities, engaging with prospects, delivering product demonstrations, and closing deals with customers worldwide. You will play a key role in driving revenue growth while building strong, long-term relationships with global clients.
Comprehensive training on product and sales processes will be provided to help you succeed.
Identify and engage prospective customers through calls, emails, and online channels
Present and demonstrate Faveo Helpdesk & Service Desk solutions to global clients
Understand customer requirements and propose suitable solutions
Manage the complete sales cycle—from prospecting to closing deals
Prepare proposals, pricing, and commercial discussions
Consistently follow up and move prospects through the sales pipeline
Maintain accurate records of sales activities in CRM
Generate leads through outbound efforts (cold calls, cold emails, networking)
Build and maintain long-term customer relationships
Freshers (0–1 year)
Graduate in Business, Marketing, IT, or related fields
Strong communication and interpersonal skills
Interest in SaaS / technology sales
Willingness to learn and work in a global sales environment
Experience in sales, business development, or SaaS/product sales
Strong communication, presentation, and negotiation skills
Experience with international customers is a plus
Ability to manage end-to-end sales cycle independently
Excellent spoken and written English
Strong communication and persuasion skills
Confidence in delivering product demos
Ability to build relationships with global clients
Self-motivated, target-driven mindset
Flexibility to work in rotational shifts (global time zones)
Consistently achieving monthly and quarterly sales targets
Converting qualified leads into paying customers
Building a strong pipeline of global prospects
Delivering high-quality product demonstrations
Contributing to overall revenue growth
Opportunity to work with global customers
Structured training on product and sales process
Exposure to international SaaS sales
High-growth career path in technology sales
Skills Required
- Graduate degree in Business, Marketing, IT, or a related field
- Excellent spoken and written English
- Strong communication, interpersonal, presentation, persuasion, and negotiation skills
- Interest in SaaS or technology sales
- Willingness to learn and work in a global sales environment
- Ability to deliver product demonstrations confidently
- Self-motivated and target-driven mindset
- Flexibility to work rotational shifts aligned with global time zones
- For experienced applicants, 5 or more years of sales, business development, or SaaS/product sales experience
- Experience working with international customers
- Ability to independently manage the end-to-end sales cycle
What We Do
Faveo Helpdesk, operated by Ladybird Web Solution Pvt Ltd, provides helpdesk and service-desk software for customer support and IT service management. Its offerings include AI-powered omnichannel ticketing, workflow automation, asset and contract management, invoicing, cloud deployment, and open-source solutions. The platform helps businesses streamline support operations, manage queries and service-level agreements, improve ticket resolution, and enhance customer-service efficiency.
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