The Global Benefits Manager Client Manager will be responsible for the overall delivery of Mercer's Global Benefits services provided to our clients. This role is critical to our strategy to grow our GBM and MMB Benefits and Advisory book of business as well as retain our GBM/MMB clients. Growing our GBM/MMB practice is a key initiative for Mercer’s leadership team and will have the attention and spotlight of our Senior Executives.
We will count on you to:
Determine client requirements and briefs client teams.
Provide guidance and direction to ensure deadlines, service standards and budgets are met.
Provide clear peer review advice for colleagues.
Manage international consulting relationships with client at senior management level. Handles more complex and difficult client issues.
Oversee intellectual capital and training initiatives including conceptualizing new client issue campaigns and tool development.
Determines the full scope of services provided to the client and sets roles/responsibilities within the client team.
Set strategic direction and creates demand for new products/services in the marketplace and leads successful global, regional or national marketing initiatives.
Make a measurable contribution through specialist research, developing intellectual capital, improving processes and representing the company at external seminars.
- Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
What you need to have:
BA/BS degree.
Experience with global employee benefits or US employee benefits in a consulting environment.
5 years of relevant work experience in the field of global health and benefits.
Ability to prioritize and manage multiple projects simultaneously.
What makes you stand out:
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proven ability to work collaboratively in a fast-paced, cross-functional environment.
Why join our team:
We help you be your best through professional development opportunities, interesting work, and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- BA/BS degree
- Experience with global employee benefits or US employee benefits in a consulting environment
- 5 years of relevant work experience in the field of global health and benefits
- Ability to prioritize and manage multiple projects simultaneously
- Hybrid work arrangement: based in New York City and able to work at least three days per week in the office
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Proven ability to work collaboratively in a fast-paced, cross-functional environment
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
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