We are seeking a talented individual to join our Marsh Health & Benefits Multinational team at Marsh People & Investments. This role will be based in New York City and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.
As a Global Benefits Account Specialist, you will support multinational clients in managing employee benefit programs across multiple countries. Working closely with global account leaders and local brokerage teams, you'll help coordinate renewals, track project deliverables, and ensure programs align with client objectives. This role offers the opportunity to build expertise in global benefits, collaborate with stakeholders around the world, and leverage innovative technology and reporting tools to deliver exceptional client service!
We will count on you to:
- Manage project deliverables for client implementations, ongoing program management, and renewals
- Monitor global employee benefit programs, including tracking renewal progress and summarizing key terms
- Thrive and be motivated by an environment that embraces AI and technology-enabled tools
- Track project milestones and provide status updates to clients, brokers, and internal stakeholders
- Serve as a liaison between global clients and local brokerage teams to support effective communication and execution
- Provide renewal guidance to local brokerage teams and help manage project timelines
- Communicate and collaborate with clients, consultants, brokers, carriers, and internal partners
- Define data and reporting requirements within Global Benefits Management tools and platforms
- Prepare, review, and deliver client reports, presentations, and other key deliverables
- Ensure processes, procedures, and quality standards are consistently followed
What you need to have:
- Bachelor's degree (BA/BS) or equivalent experience
- Experience in a client-facing role, with the ability to build strong stakeholder relationships
- Proven ability to manage multiple priorities and projects in a fast-paced environment
- Strong verbal, written, and presentation skills
- Analytical mindset with the ability to interpret and communicate complex information
- Self-motivated, adaptable, and results-oriented with a commitment to quality and meeting deadlines
- Exceptional attention to detail and organizational skills
- Strong collaboration skills, with the ability to work independently and take initiative
What makes you stand out?
- Experience and knowledge in employee benefits, benefits administration, or benefits management
- Fluency in one or more additional languages and/or international business experience highly desired
- Project Management certification (PMP, CAPM, or equivalent)
- Experience working with global teams and cross-border programs
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- Bachelor's degree or equivalent experience
- Experience in a client-facing role
- Ability to build strong stakeholder relationships
- Ability to manage multiple priorities and projects in a fast-paced environment
- Strong verbal, written, and presentation skills
- Analytical mindset and ability to interpret and communicate complex information
- Self-motivated, adaptable, and results-oriented approach
- Commitment to quality and meeting deadlines
- Exceptional attention to detail and organizational skills
- Strong collaboration skills and ability to work independently and take initiative
- Experience or knowledge in employee benefits, benefits administration, or benefits management
- Fluency in one or more additional languages or international business experience
- Project Management certification such as PMP or CAPM
- Experience working with global teams and cross-border programs
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
