Who we are?
We are JDE Peet’s. We craft coffee for every cup and build brands for every heart.
JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com.
What’s it like to work at JDE Peet’s?
We believe amazing things happen over a cup of coffee. Together, we create those moments every day, turning ideas into impact and possibilities into reality. At JDE Peet’s, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you’ll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment.
Come join our team and discover what your cup of amazing can be!
Find out more at http://careers.jdepeets.com
Job DescriptionAs a Global Accounts Receivable Process Lead, you will be responsible for:
- Own and drive the global Accounts Receivable (AR) and Order-to-Cash (O2C) process agenda, ensuring alignment with business objectives and best practices.
- Lead process standardization, governance, and continuous improvement initiatives across markets and service delivery teams.
- Drive transformation, automation, and optimization projects to enhance efficiency, controls, and customer experience.
- Partner with Finance, GBS, IT, and business stakeholders to design and implement sustainable process improvements.
- Monitor process performance, identify improvement opportunities, and ensure effective issue resolution and risk mitigation.
- Establish and maintain global process standards, documentation, policies, and governance frameworks.
- Act as a trusted advisor and subject matter expert for AR/O2C processes, supporting strategic decision-making and change initiatives.
- Promote a culture of operational excellence, innovation, and continuous improvement across the organization.
For this role we’re looking for someone who has the following skills and experience:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related areas.
- 10+ years of experience in Accounts Receivable (AR), Order-to-Cash (O2C), and Credit Management within global, Shared Services (SSC), or Global Business Services (GBS) environments.
- Strong expertise in end-to-end AR/O2C process ownership, governance, standardization, and continuous optimization.
- Proven experience leading process transformation, change management, and continuous improvement initiatives, delivering measurable business results.
- Strong project management skills with a successful track record of managing complex, cross-functional transformation projects.
- Experience identifying root causes, translating insights into actionable plans, and driving sustainable improvements.
- Experience supporting global process harmonization and best-practice implementation in complex international organizations.
- Excellent stakeholder management, communication, and influencing skills, with the ability to collaborate effectively across functions, regions, and leadership levels.
- Proactive, results-oriented, and customer-focused mindset with a passion for innovation, simplification, and operational excellence.
- Fluent English, both written and spoken.
At JDE, in addition to a competitive salary, we offer a wide range of benefits tailored to your needs:
- support, training and an extensive onboarding program,
- professional development and continuous learning,
- opportunities to contribute to automation and process improvement initiatives,
- a culture that values adaptability, collaboration, and innovation,
- benefits such as private medical care, private pension scheme, life insurance, sports card, language courses and more
- unlimited access to the best coffee
JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.
Skills Required
- Bachelor's degree in Finance, Accounting, Business Administration, or related field
- 10+ years experience in Accounts Receivable (AR), Order-to-Cash (O2C), and Credit Management within global Shared Services/GBS
- Strong expertise in end-to-end AR/O2C process ownership, governance, and standardization
- Proven experience leading process transformation, change management, and continuous improvement initiatives with measurable results
- Strong project management skills managing complex, cross-functional transformation projects
- Experience identifying root causes, translating insights into actionable plans, and driving sustainable improvements
- Experience supporting global process harmonization and best-practice implementation in complex international organizations
- Excellent stakeholder management, communication, and influencing skills across functions, regions, and leadership levels
- Proactive, results-oriented, customer-focused mindset with passion for innovation, simplification, and operational excellence
- Fluent English, written and spoken
What We Do
Coffee is the fuel for almost everything that makes the company run. Jacobs Douwe Egberts Professional helps you inspire your coffee drinkers, whether you work for an office, health & care organisation or hotels. As your coffee partner, we love to develop the ideal solution alongside you. This way, we can adapt our offer to your needs and you enjoy the solution you were looking for. In short: A coffee for every cup, just the way you want it.
