Global Account Manager

| Remote, OR, USA +80 more | Remote
Sorry, this job was removed at 1:04 p.m. (CST) on Wednesday, March 13, 2024
Find out who’s hiring remotely Nationwide
See all Remote jobs Nationwide
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

AutoStore is a leading software and robotics company providing automation technology to warehouse & distribution facilities. Our solution is the most space-saving system on the market and can provide a fourfold increase in storage capacity. With over 40,000 robots in over 950 systems across 45 countries, AutoStore is the most deployed provider of grid-based, high-density goods-to-person systems globally. For more information, see autostoresystem.com. Our headquarters is in Nedre Vats Norway with offices in Haugesund (Norway), Oslo (Norway), the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan and Singapore.

Bots, Bins and Brilliant People – bring on the future of warehousing!

AutoStore is seeking a Global Account Manager (GAM)

At AutoStore, our customer relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact.

The SAM role is a combination (but not equal parts) of 3 essential Functions:

1. Technical support (pre-sale)

2. Sales

3. Account Service and Support (post-sale)

We are Lean, Bold and Transparent - Join the robotic revolution with us! 

KEY TASKS AND RESPONSIBILITIES:

  • Act as the main point of contact in all matters relating to customer concerns and needs
  • Build and strengthen customer relationships to achieve long-term partnerships 
  • Maintain accurate customer records, keeping track of any contract updates and renewals
  • Work with sales and other internal teams to develop strategic plans and ensure KPIs are being met
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to customer’s various business unit

KEY QUALIFICATIONS & PERSONAL ATTRIBUTES:

  • Experience selling warehouse automation projects
  • Demonstrated deep working knowledge of the technical aspects of and differences between automated warehouse solutions, including key application areas and solution design
  • Strong communication skills, with fluency in spoken / written English and the local market language
  • Pragmatic and results driven, with proven problem solving skills and ability drive own agenda independently
  • Willingness to travel
  • Business Acumen
  • Influencing & Relationship Building
  • Dealing with Ambiguity
  • Time Management
  • Accountability
  • Team skills
  • System skills (Office systems and sales systems)
  • Analytical skills

WE OFFER:

  • A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange
  • A company culture where we recognize and applaud everyone's contributions in making decisions
  • Competitive compensation and benefits
  • In AutoStore we value flexibility and we offer a worldwide 60/40 remote working policy for all roles that can be performed remotely 
Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • dotnetLanguages
    • JavaLanguages
    • JavascriptLanguages
    • SassLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • F#Languages
    • ReactLibraries
    • ASP.NETFrameworks
    • CircleCIFrameworks
    • CypressFrameworks
    • DockerFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • Microsoft AzureServices
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • ShopifyCommerce
    • DocuSignCRM
    • HubSpotCRM
    • SalesforceCRM
    • Microsoft TeamsCollaboration
    • SlackCollaboration

An Insider's view of AutoStore

What’s the vibe like in the office?

It is very informal and social, yet everyone are able to work in peace and quiet when they wish

Hege

Talent Acquisition Partner

What's the biggest problem your team is solving?

Developing learning materials that are accessible to a global audience, on a variety of technical and non-technical topics. Making sure that people of all cultures feel comfortable interacting with our content.

Heather

Training and Development Coordinator

What does career growth look like on your team?

In the short amount of time I've been with Autostore I've already felt like I've jumped onto a moving train. Even if the pace has been steady & it's been a slower climb I can see & feel things moving in all sorts of upward directions. We truly are pushing & learning daily. While we live in these moments its best we're consistent with our momentum

Nick

IT Support Technician

What are AutoStore Perks + Benefits

AutoStore Benefits Overview

Here at AutoStore we provide an array of benefits. Some of the benefits are healthcare, dental, 401K, time off, volunteer time, and parental leave. It is important to us that you have a happy and healthy lifestyle.

Culture
Volunteer in local community
We offer paid volunteer days for you to explore and help causes that matter to you and your community.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
We offer a remote, hybrid, and in office work schedule.
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
AutoStore offers employer contributions to HSA accounts. We use Optum and contribute $1,800 per year, distributed monthly
Disability insurance
We offer disability through Med life. AutoStore covers the premiums and is 60% of an employee's monthly salary up to a $2,500 max monthly payout.
Dental insurance
AutoStore offers dental through Guardian and covers 100% of premiums.
Vision insurance
AutoStore offers vision through VSP and covers 100% of the premiums
Health insurance
AutoStore Aetna plans Plan 1: AutoStore covers 100% of the premium depending on number of dependents Plan2: AutoStore covers 90% of premiums depending on number of dependents
Life insurance
AutoStore offers life insurance with AutoStore covering the initial premium. Payout and additional coverage dependents on additional employee contribution
Financial & Retirement
401(K)
AutoStore offers a generous 401K plan via Voya. As a start, we offer a 3% discretionary profit sharing contribution and we will match an additional 3%.
401(K) matching
We offer a 3% discretionally profit sharing contribution and then we match 100% of your first 3%.
Employee stock purchase plan
We offer a plan to purchase AutoStore stock on the Oslo stock exchange.
Performance bonus
Each April, AutoStore evaluates performance and gives raises based on performance. Certain roles are eligible for a bonus.
Child Care & Parental Leave Benefits
Generous parental leave
AutoStore wants to give parents the time to help their children. We offer 16 weeks of maternity and 3 weeks of paternity leave.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We have a flexible/ Unlimited PTO pol
Paid sick days
Office Perks
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
We offer a stipend for employees to make a comfortable home office and 80 Per month to cover internet bills
Professional Development Benefits
Job training & conferences
We have trainings for all staff in the UIS and in Norway!
Tuition reimbursement
We help pour staff pursue education goals to help them develop their career.

Additional Perks + Benefits

AutoStore wants its employees to be healthy and maintain a balance that works for them. As we grow and expand in the US, we will look to add other relevant benefits to meet our staff where they are.

More Jobs at AutoStore

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about AutoStoreFind similar jobs like this