AutoStore is a leading software and robotics company providing automation technology to warehouse & distribution facilities. Our solution is the most space-saving system on the market and can provide a fourfold increase in storage capacity. With over 40,000 robots in over 950 systems across 45 countries, AutoStore is the most deployed provider of grid-based, high-density goods-to-person systems globally. For more information, see autostoresystem.com. Our headquarters is in Nedre Vats Norway with offices in Haugesund (Norway), Oslo (Norway), the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan and Singapore.
Bots, Bins and Brilliant People – bring on the future of warehousing!
AutoStore is seeking a Global Account Manager (GAM)
At AutoStore, our customer relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact.
The SAM role is a combination (but not equal parts) of 3 essential Functions:
1. Technical support (pre-sale)
2. Sales
3. Account Service and Support (post-sale)
We are Lean, Bold and Transparent - Join the robotic revolution with us!
KEY TASKS AND RESPONSIBILITIES:
- Act as the main point of contact in all matters relating to customer concerns and needs
- Build and strengthen customer relationships to achieve long-term partnerships
- Maintain accurate customer records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to customer’s various business unit
KEY QUALIFICATIONS & PERSONAL ATTRIBUTES:
- Experience selling warehouse automation projects
- Demonstrated deep working knowledge of the technical aspects of and differences between automated warehouse solutions, including key application areas and solution design
- Strong communication skills, with fluency in spoken / written English and the local market language
- Pragmatic and results driven, with proven problem solving skills and ability drive own agenda independently
- Willingness to travel
- Business Acumen
- Influencing & Relationship Building
- Dealing with Ambiguity
- Time Management
- Accountability
- Team skills
- System skills (Office systems and sales systems)
- Analytical skills
WE OFFER:
- A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange
- A company culture where we recognize and applaud everyone's contributions in making decisions
- Competitive compensation and benefits
- In AutoStore we value flexibility and we offer a worldwide 60/40 remote working policy for all roles that can be performed remotely
