AutoStore is a leading software and robotics company providing automation technology to warehouse & distribution facilities. Our solution is the most space-saving system on the market and can provide a fourfold increase in storage capacity. With over 40,000 robots in over 950 systems across 45 countries, AutoStore is the most deployed provider of grid-based, high-density goods-to-person systems globally. For more information, see autostoresystem.com. Our headquarters is in Nedre Vats Norway with offices in Haugesund (Norway), Oslo (Norway), the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan and Singapore.
Bots, Bins and Brilliant People – bring on the future of warehousing!
AutoStore is seeking a Global Account Manager (GAM)
At AutoStore, our customer relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact.
The SAM role is a combination (but not equal parts) of 3 essential Functions:
1. Technical support (pre-sale)
2. Sales
3. Account Service and Support (post-sale)
We are Lean, Bold and Transparent - Join the robotic revolution with us!
KEY TASKS AND RESPONSIBILITIES:
- Act as the main point of contact in all matters relating to customer concerns and needs
- Build and strengthen customer relationships to achieve long-term partnerships
- Maintain accurate customer records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to customer’s various business unit
KEY QUALIFICATIONS & PERSONAL ATTRIBUTES:
- Experience selling warehouse automation projects
- Demonstrated deep working knowledge of the technical aspects of and differences between automated warehouse solutions, including key application areas and solution design
- Strong communication skills, with fluency in spoken / written English and the local market language
- Pragmatic and results driven, with proven problem solving skills and ability drive own agenda independently
- Willingness to travel
- Business Acumen
- Influencing & Relationship Building
- Dealing with Ambiguity
- Time Management
- Accountability
- Team skills
- System skills (Office systems and sales systems)
- Analytical skills
WE OFFER:
- A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange
- A company culture where we recognize and applaud everyone's contributions in making decisions
- Competitive compensation and benefits
- In AutoStore we value flexibility and we offer a worldwide 60/40 remote working policy for all roles that can be performed remotely
What We Do
Welcome to AutoStore, where we make space and storage simpler! AutoStore™, founded in 1996, is a warehouse robot technology company that invented and continues to pioneer cube storage automation, the densest order-fulfillment solution in existence. Our focus is to marry software and hardware with human abilities to create the future of warehousing. The company is global, with over 950+ systems in 45 countries in a wide range of industries. All sales are distributed, designed, installed, and serviced by a network of qualified system integrators we call "partners". Figuring other industries could benefit from this new cube storage automation concept, Arrow Electronics acquired Hatteland Electronic in 2000. The funding enabled Hatteland Group to invest in AutoStore, and from that moment the commercialization period started. The mature and robust product called AutoStore was to become the backbone of the Hatteland Group and it was ready to conquer the world. In 2021, investment powerhouse SoftBank became an AutoStore shareholder following prior acquisitions by Thomas H. Lee Partners, L.P. and EQT Private Equity. Today, with more than 950 systems and 40,000 robots across 45 countries, AutoStore is poised to continue its aggressive global expansion.
Why Work With Us
AutoStore is positive, strong, and humble community. We started amongst neighbors in a small town in Norway. We believe to treat our neighbors with respect and care. We drive and cherish this community feeling, even as we grow beyond our original borders. Here we provide opportunity, growth, and flexibility to live our best lives!
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