Global Account Developer - Japan

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Purpose of the job

Primary objectives for the role –

Global Account Management of selected Japan Global Fortune 500 corporations

To grow Herman Miller’s understanding of and relationships with specific Japanese Global Accounts.

To develop and implement an engagement plan for these accounts for the globe that will deliver Miller Knoll a greater market share of annual global spend.

To achieve this by working independently and also with the local MK & dealer sales teams to establish key relationships and a deep understanding of the accounts’ approach to Workplace, their rescission making structure and their associated capital spend.

To assist on Japan identified market opportunities on an as-needed basis with other accounts from within the Global Enterprise Management program

To participate in the development of our global offer to ensure we are market leaders in this field.

Specific responsibilities

1) To achieve sales and account activity objectives

2) To collaborate with local MK sales and dealer teams to grow revenue globally

3) To form and lead cross functional teams to ensure we are best placed to win

4) To coach, develop and train dealer and MK salespeople in the skills needed to win with the identified accounts

5) To liaise with international counterparts to maximise sales opportunities

6) To ensure resource support for major projects.

7) To support the development of the programme including the MK product offer, global account management and other aspects to ensure our offer is ahead of the competition

Resource management

Financial:

Expenses

Budgets

Human:

Preferred:

No direct reports – core skill to be able to manage cross functional project teams on a collaborative basis

Contacts and relationships

Internal contacts:

VP Global Enterprise Management

Director Global Accounts APMEA

Global Accounts team worldwide

Market Managers

Regional Sales VP’s

Customer Support

External contacts:

Dealer sales and principals

Clients

Architects & Designers

Project managers

Person profile

Education and experience

Essential:

Located in Tokyo

Eight years experience of winning large capital goods projects through the creation and deployment of account-specific sales strategies

A demonstrable track record of working and winning with global/multinational companies

Business Degree or equivalent

High level of cultural awareness

Fluency in spoken and written Japanese

Strong command of spoken and written English

Competences

Essential:

Good questioning skills

Able to listen to, understand and interpret customer requirements

Technology literate

High business literacy

Numerate

Proven motivational and influencing skills.

Strong leadership skills

Highly developed professional selling skills

Excellent presentation skills

Good administration skills

Characteristics

Essential:

Collaborative

A Natural Challenger

Highly mobile – prepared to travel within region extensively

Flexible

Highly Self motivated

Excellent interpersonal skills

Highly organised

Articulate

Positive

Confident

Analytical

Creative

Good communicator

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].