GIS Business Information Specialist

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The GIS Business Information Specialist supports Nationwide’s geographical management by providing geospatial analysis and mapping expertise to define territory boundaries for Personal Lines pricing and underwriting. These territory definitions and geographic data support new-business quoting, renewals, rating, premium calculation, and underwriting rules.  In partnership with actuarial, product, and underwriting partners, they will create and maintain territory definitions and maps that meet business needs while aligning with internal IT and regulatory frameworks.  At the same time, they’ll be charged with identifying opportunities to improve and automate workflows.

Mapping and Territory Definition Delivery

• Lead the intake, interpretation, preparation, validation, and handoff of GIS maps and territory-related deliverables
• Translate business, pricing, underwriting, and product needs into clear GIS maps and related requirements
• Define expected results and test or validate map outputs and underlying data for completeness, accuracy, consistency, and alignment with approved territory definitions
• Coordinate dependencies with GIS IT and other technology partners for data loads, production updates, releases, and issue resolution
• Maintain visibility to work in progress, upcoming deadlines, risks, and required stakeholder decisions

Process Improvement and Automation

• Develop understanding of end-to-end GIS processes, from source geography and vendor data, through map and territory production, GIS IT handoffs, testing and release, to downstream use in Personal Lines rating and underwriting systems
• Create and maintain documentation for critical GIS data flows, mapping processes, and handoffs
• Identify opportunities to streamline or automate steps in the process, to reduce manual work and speed delivery
• Own data-quality checks and identify recurring sources of defects, rework, or ambiguity
• Identify opportunities to automate manual quarterly data processing, validation, and other repeatable activities

Skills

• An understanding of Geographic Information System (GIS) processes and capabilities
• Experience with ESRI’s ArcGIS suite of software, including, but not limited to: ArcGIS Pro and ArcGIS Enterprise
• Ability to analyze data, identify anomalies and potential resolution
• Strong attention to detail and ability to manage work with multiple dependencies and deadlines
• Curiosity in process improvement, automation
• Ability to translate business questions into clear data or mapping requirements, collaborating across business and technology teams
• Ability to understand and communicate GIS data flows and dependencies across source data, territory mapping, validation, testing, release, and downstream Personal Lines rating and underwriting systems

#LI-TH1

Job Description Summary

Data drives today’s insurance industry and every one of our business units. How we manage that information is an important component to our success, which means that our Business Information associates are at the center of effectively gathering, organizing and delivering the data necessary to make key decisions across Nationwide. If you're tech savvy, pride yourself on high-quality work with exceptional accuracy and have the confidence to gather the right information and make recommendations this might be the job for you!
As a Specialist, Business Information, you will partner with internal customers to identify data and information needs, and use of information to aid them in making business decisions. We'll count on you to identify and apply appropriate research methodologies that will provide the information needed in an understandable format. You may also be called on to lead analysts or as a subject matter authority. You may also be asked to plan and support information project needs, special reporting, and new technology.

Job Description

Key Responsibilities:

• Functions as the expert in data extraction from databases, tables, data warehouses, and other sources Observes customer operations and proactively presents recommendations that will assist customers in making decisions regarding their operations. Develops, produces and maintains ad hoc and custom reports. Figures out the level of information analysis needed based on customer needs and data availability. Uses various data access tools to pull information for reports and analysis.

• Maintains the integrity of information in internal data bases. Using statistical analysis, identifies gaps in the data presented and makes recommendations for data maintenance.

• Retrieves data from internal and external sources and data files in order to keep internal databases current and usable. Exports information to external sources.

• Identifies appropriate information and analysis to be shared with customers. Shares reports and information with appropriate area of the company as assigned.

• Supports the research, analysis and presentation of information by: monitoring external sources, creating custom reports, compiling and summarizing information, producing supporting documentation and exhibits, and verification of information received from external sources.

• May maintain personal computer hardware. and software.

• Assists other associates with preparation of reports and use of information systems, software and related sources of information. Trains other users on report preparation and data base access.

• Leads special projects, and serves as point of contact for projects.

• Presents actionable recommendations , presentations, reports, and documents to help with the use of the information. Monitors, reviews and analyzes the external environment to support the research and analysis done with data extracted form internal sources. Presents and discusses these findings with customers.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director; may serve in a group/team leader role over 1-6 band D - F associates.

Typical Skills and Experiences:

Education: Undergraduate studies in business, insurance, mathematics or related field. Prefer degree or professional insurance coursework.

Experience: Six years experience in a business information analysis role, or similar business related position that involves analysis, problem solving, planning, coordinating and organizing. 

Knowledge, Abilities and Skills: In-depth knowledge of business information analysis concepts, data mining, various data sources insurance policies and procedures, customer service concepts and practices. Familiarity with product terminology, processes, regulatory and compliance issues is desired. Verbal and written communication skills for interaction within the functional area, information documentation and report formulation. Ability to understand business information needs and to analyze data requests. Ability to work under tight time constraints. Ability to effectively operate a personal computer with business software applications for data import/export, manipulation, reporting and analysis.

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing Exceptions to the above Minimum Job Requirements must be approved by the: Business Unit Director/Officer and the HR Representative.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Extended periods of personal computer usage and report/information verification. Occasional extended and non-standard hours based on business information needs.

ADA: The above statements cover what are generally believed to the principal and essential function of this job. Specific circumstances may allow or require some associated assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 10/30/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Specialist, Business Information : $79,500.00-$148,500.00

The expected starting salary range for Specialist, Business Information : $79,500.00 - $119,500.00