Description
With over 25 years of experience, Socket Fiber is one of the fastest growing fiber internet providers in Missouri, Illinois, Arkansas and Tennessee and is dedicated to building and expanding high-speed fiber optic networks that connect communities. We are committed to innovation, quality, and delivering exceptional service to our customers. Join our dynamic team and be a part of shaping the future of connectivity!
You’ll start your day collaborating with engineering, construction, and business teams to evaluate fiber expansion opportunities and support strategic network growth initiatives. Throughout the day, you'll analyze GIS data, review OSP designs, perform feasibility and cost analyses for new markets, and investigate discrepancies between GIS-generated documentation and project deliverables. Your expertise will help guide business decisions and ensure the accuracy and efficiency of fiber network planning efforts.
What You’ll Do Key responsibilities include:
- Conduct cost analysis for fiber network expansion markets and growth initiatives.
- Perform feasibility studies for prospective service areas and new market opportunities.
- Analyze and resolve discrepancies between GIS-generated documentation and project deliverables.
- Assess the financial impact of change requests and provide recommendations to stakeholders.
- Review fiber OSP designs and GIS data to support planning, engineering, and deployment efforts.
- Prepare reports, findings, and recommendations for leadership and cross-functional teams.
- Collaborate with internal departments to ensure data accuracy, project alignment, and successful execution.
What We’re Looking For To be considered for this role, you'll need the following required qualifications:
- Minimum of 5 years of Fiber Outside Plant (OSP) experience.
- Experience with GIS platforms and mapping technologies.
- Strong understanding of fiber network design, planning, and deployment practices.
- Demonstrated analytical and problem-solving skills with the ability to interpret complex data.
- Excellent verbal and written communication skills, including the ability to translate technical information for diverse audiences.
- Experience conducting cost analysis, feasibility studies, and financial impact assessments.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
What Will Help You Stand Out Preferred Qualifications:
- Experience with ESRI systems, including ArcGIS.
- Experience using 3GIS software and related fiber network management tools.
- Background in telecommunications, broadband, or fiber network expansion projects.
- Experience supporting large-scale fiber construction or network deployment initiatives.
Desired Attributes Beyond the qualifications, these attributes are what make someone a great fit for our team:
- Highly analytical with strong attention to detail.
- Curious and proactive in identifying issues and developing solutions.
- Strong communicator who can effectively collaborate across technical and non-technical teams.
- Organized and able to balance multiple projects and deadlines.
- Adaptable, self-motivated, and committed to continuous improvement.
Why Join Socket Fiber?
At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service—we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.
A few of the key ways we strive to make employees feel valued include:
- Competitive pay + bonus potential or performance-based commission
- Medical, dental, vision, life, and 401k with match
- Free coaching/counseling for employees & families
- Free fiber service (if available in your area)
- Tuition reimbursement for personal and professional growth
- Community engagement opportunities
- Culture that values results, effort, and integrity
Our Core Values
- Respect: Toward all customers, communities, property, and coworkers.
- Advocacy: In-person, online, or by phone—we go beyond support to serve as customer advocates.
- Transparency: In our commitments, service experiences, and business relationships.
- Progress: Growth is proof of our dedication to improving lives and communities.
- Winning: Every conversation is a chance to gain a customer for life.
Ready to Apply?
If you’re ready to make an impact and grow your career with Socket Fiber, we’d love to hear from you. Apply today!
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
This employer uses E-Verify.
Skills Required
- Minimum of 5 years of Fiber Outside Plant (OSP) experience.
- Experience with GIS platforms and mapping technologies.
- Strong understanding of fiber network design, planning, and deployment practices.
- Demonstrated analytical and problem-solving skills with the ability to interpret complex data.
- Excellent verbal and written communication skills, including the ability to translate technical information for diverse audiences.
- Experience conducting cost analysis, feasibility studies, and financial impact assessments.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Do
Socket is a Missouri-based telecommunications provider offering fiber-optic internet, local and long-distance phone service, and data technology to residential and business customers across Missouri. Founded in 1994, the company is dedicated to delivering reliable, high-quality connectivity and advanced internet services, recently rebranding as Socket Fiber to reflect its strategic growth and its ongoing commitment to providing world-class high-speed internet access to its communities.
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