Jobs at Socket Telecom, LLC

Field-based sales role selling fiber internet and communication solutions to small and mid-sized businesses. Generate leads via door-to-door prospecting and networking, manage pipeline in Salesforce, meet monthly sales targets, assess customer needs and present tailored broadband, voice, and UCaaS solutions, attend daily virtual meetings, and represent the company in the local market.

Door-to-door residential sales role: walk neighborhoods, engage homeowners, explain Socket Fiber services, close sales, log activity in CRM, follow up with leads, coordinate installs, and provide field feedback. Evening and some Saturday shifts; strong communication and coachability required.

Field-based sales role owning a local territory to prospect door-to-door and network with SMBs. Sell Socket Fiber business internet, voice, and UCaaS solutions, manage pipeline in Salesforce, meet monthly sales targets, attend daily virtual meetings, and represent the brand in the community.

Lead retention, expansion, and strategic development of enterprise accounts. Serve as primary contact for C-suite and IT leaders, identify growth opportunities, negotiate agreements, develop account strategies, collaborate with internal teams, and track account performance to drive long-term revenue and customer satisfaction.

Door-to-door residential sales role selling fiber internet: canvass neighborhoods, build rapport, explain services, close sales, log activity in CRM, follow up with leads, coordinate installs, and report field insights. Evening and weekend availability required.

Analyze GIS data and OSP designs to evaluate fiber expansion opportunities. Conduct feasibility studies, cost and financial impact analyses, resolve GIS-project discrepancies, prepare reports, and collaborate with engineering, construction, and business teams to support planning and deployment.

Coordinate timely installation of fiber services by managing customer expectations, order provisioning, vendor relationships, escalations, and data integrity. Track orders, provide status updates, and collaborate with sales and network operations to ensure successful service delivery.

Field-based sales role selling Socket Fiber business internet and communications to small and mid-sized businesses. Generate leads via door-to-door prospecting and networking, manage pipeline in Salesforce, assess customer needs, present tailored solutions, meet monthly sales targets, attend daily virtual meetings, and represent the brand professionally.

Provide phone and email technical support to business customers: troubleshoot issues, document tickets, perform business builds/suspensions/reactivations, ensure router configuration accuracy, route service requests, and contribute to team knowledge base.