Jobs at Socket Telecom, LLC

Door-to-door residential sales role walking neighborhoods to present Socket Fiber internet, build rapport, close sales, log activity in CRM, follow up with leads, coordinate installs, and work evenings and some Saturdays within a 30-mile radius.

Field-based sales role targeting small and mid-sized businesses to sell fiber internet and communications. Generate leads via door-to-door prospecting, network, assess needs, present tailored solutions, manage pipeline in Salesforce, meet monthly sales goals, attend daily virtual meetings, and represent the company in-market.

Door-to-door residential sales role promoting Socket Fiber in St. Louis. Walk neighborhoods, engage homeowners, close sales, log activity in CRM, follow up with leads, coordinate installs, work evenings and some Saturdays, and travel within a 30-mile radius. Base pay plus uncapped commission; training provided.

Lead, coach, and develop a team of Business Account Executives while maintaining an individual sales quota. Prospect and close new business, provide field-based coaching, ensure CRM and order-entry accuracy, collaborate with internal teams to drive project execution and customer satisfaction, and analyze performance to improve team effectiveness.

Coordinate timely installation of fiber services by managing customer expectations, order provisioning, vendor relationships, escalations, and data integrity. Track orders, provide status updates, and collaborate with sales and network operations to ensure successful service delivery.

Field-based sales role owning a local territory to generate leads via door-to-door prospecting and networking. Qualify business needs, present Socket Fiber's internet, voice, and UCaaS solutions, manage pipeline in Salesforce, meet monthly sales targets, attend daily team meetings, and represent the brand in-market.

Manage a portfolio of ~50 enterprise and large business customers, serving as primary contact to retain and expand services. Conduct regular customer visits, develop account strategies, present telecom solutions (internet, voice, data, fiber), prepare proposals, negotiate renewals, collaborate with internal teams, and track account activity and performance.

Field-based sales role focused on door-to-door and local business prospecting to sell fiber internet and communications (broadband, voice, UCaaS). Own a territory, manage pipeline in Salesforce, meet monthly sales goals, attend daily virtual meetings, and represent the company in-person while working outdoors and traveling within the market.

Field-based sales role selling Socket Fiber business internet and communications to small and mid-sized businesses. Generate leads via door-to-door prospecting and networking, manage pipeline in Salesforce, assess customer needs, present tailored solutions, meet monthly sales targets, attend daily virtual meetings, and represent the brand professionally.

Provide first-line technical support to customers via phone, troubleshoot issues, document solutions, escalate to Tier II when needed, assist with new user setups, and support customer service queues.

Provide phone and email technical support to business customers: troubleshoot issues, document tickets, perform business builds/suspensions/reactivations, ensure router configuration accuracy, route service requests, and contribute to team knowledge base.

Handle high-volume inbound and outbound calls to educate customers about fiber internet, convert leads to sales, schedule appointments, document interactions in a CRM, collaborate with teams, and meet individual sales targets while promoting long-term customer satisfaction.

Field-based sales role selling fiber internet and communications to small and mid-sized businesses. Generate leads via door-to-door prospecting, assess needs, present tailored solutions, manage pipeline in Salesforce, meet monthly sales targets, attend daily team meetings, and represent the company in-market.