Jobs at Socket Telecom, LLC

Conduct door-to-door residential sales in targeted neighborhoods, educate homeowners about fiber internet, build rapport, close sales, record activity in a CRM, follow up with leads, and coordinate with installation teams. The role requires outdoor work in varying weather, evening and occasional Saturday availability, local travel, strong communication, resilience, and coachability. No prior sales or telecom experience is required.

Coordinates customer service installation projects by setting expectations, establishing milestones, managing order commitments, implementing provisioning plans, tracking order progress, maintaining vendor data, and escalating risks. The role works closely with customers, sales, network operations, vendors, and carriers to ensure timely service delivery and accurate communication.

Conduct door-to-door residential sales in targeted neighborhoods around Columbia, Missouri and nearby markets. Educate homeowners about fiber internet, build rapport, answer questions, close sales, log activity in a CRM, follow up with leads, and coordinate with installation teams. The role involves outdoor fieldwork, evening hours, some Saturdays, walking several miles daily, and travel within a 30-mile radius.

Develop fiber network expansion opportunities across multi-dwelling units, residential developments, and commercial properties. Negotiate building access agreements, licenses, easements, and related contracts while serving as the primary contact for property access initiatives. Coordinate with engineering, construction, operations, and business development teams, track project milestones and renewals, research markets, and build relationships with property owners, developers, municipalities, utilities, and other stakeholders.

Develops business opportunities for fiber service in multi-dwelling and commercial properties. Builds relationships with property owners, developers, municipalities, brokers, and utility partners; negotiates access agreements, licenses, easements, and contracts; coordinates expansion projects with engineering, construction, and operations teams; tracks milestones and renewals; researches markets; and supports timely, budget-conscious project delivery.

Designs and supports customer voice, data, and fiber network solutions using GIS, plant records, service orders, and network tools. Prepares network drawings, fiber quotes, hardware recommendations, and plant assignments; reviews service readiness; coordinates installations, cutovers, vendors, and internal teams; troubleshoots fiber and mapping issues; provides technical support and training; maintains network documentation; and manages multiple design and implementation projects.

Generate and manage a local territory by prospecting small and mid-sized businesses, conducting face-to-face sales, assessing telecommunications needs, presenting tailored internet and communications solutions, maintaining opportunities in Salesforce, and meeting sales goals. The role requires daily travel, outdoor fieldwork, relationship building, resilience, and participation in daily virtual meetings and training.

Generate and manage a local territory of small and mid-sized business prospects through in-person prospecting, networking, and follow-up. Assess customer needs and sell fiber internet, voice, and cloud phone solutions. Maintain the sales pipeline in Salesforce, meet monthly targets, attend daily meetings and training, and represent Socket Fiber professionally. The role requires frequent local travel, outdoor work, walking, and resilience in a commission-driven environment.

Conduct door-to-door residential sales in the Kirksville, Missouri area. Representatives educate homeowners about fiber internet, build rapport, close sales, log activity in a CRM, follow up with leads, coordinate with installation teams, and share field insights. The role requires outdoor neighborhood walking, evening and Saturday availability, travel within 30 miles, and a valid driver’s license. Training is provided, and no prior sales or telecom experience is required.

Analyze GIS data and OSP designs to evaluate fiber expansion opportunities. Conduct feasibility studies, cost and financial impact analyses, resolve GIS-project discrepancies, prepare reports, and collaborate with engineering, construction, and business teams to support planning and deployment.

Provide phone and email technical support to business customers: troubleshoot issues, document tickets, perform business builds/suspensions/reactivations, ensure router configuration accuracy, route service requests, and contribute to team knowledge base.