Gerente Sr Customer Collaboration & CPFR

Posted Yesterday
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Miguel Hidalgo, Ciudad de México
Hybrid
Senior level
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
Making Life Delicious
The Role
The role involves designing SAP dashboards, coordinating logistics projects, analyzing logistics data, and improving order management processes while ensuring cross-functional collaboration.
Summary Generated by Built In
Job Description
Activities:
  • Design and implementation of SAP and Excel-based dashboards to deliver real-time visibility on inventory, service levels, and order performance across Sales and Business functions.
  • Coordination and execution of logistics projects in collaboration with cross-functional teams from transportation, warehousing, sales, and customer areas to deliver cost-reduction benefits for the business.
  • Conducted on-site visits and strategic client engagement sessions to strengthen collaboration and drive business outcomes
  • Performed data-driven analysis to optimize logistics discount allocation and inventory distribution across multiple DCs, ensuring product availability and mitigating supply risks.
  • Coordinate weekly continuous improvement meetings with operational areas: LogOps, Transportation, Customer Service, Demand Planning, DRP, and 3PL.
  • Oversaw end-to-end order lifecycle-from monthly sales planning to customer delivery-ensuring timely unloading and mitigating costs from delays and order rejections.
  • Managed product catalog updates and ensured compliance with customer-specific delivery requirements across the channel.

Knowledge & Experience:
  • Cross-functional experience (sales, Logistics, demand planning,
  • SAP, information systems, process design, standard operating procedures.
  • Experience leading and developing a team.
  • Industrial Engineering, Bachelor of Business Administration or related.
  • Billing, Order Management, Backorder, Returns, Office Management, SAP Management (SD module), administrative controls, customer portal management and Office.
  • English fluent (Reading, writing, spoken).

Capabilities:
  • Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs.
  • Great interpersonal, teamwork and communication skills.
  • Able to influence, negotiate and apply commercial acumenCustomer focus.
  • Effective communication.
  • Focus on results and Problem solving.
  • Emotional intelligence.
  • Negotiation and Decision making.

Location(s)
Mexico, D.F.
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Top Skills

Excel
SAP

What the Team is Saying

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The Company
HQ: Chicago, IL
38,000 Employees
Year Founded: 2015

What We Do

Kraft Heinz is a global food company with a delicious heritage.

With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every table we touch.

We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet.

We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Work With Us

We believe that great people make great companies, and we’re growing something great here at Kraft Heinz.

Operating in over 20 global markets, across 9 functions, no matter your career goals, we have a seat at the table for you.

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Kraft Heinz Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week.

Typical time on-site: 3 days a week
Company Office Image
HQChicago, IL
United Kingdom
Canada
Netherlands
Mumbai, IN
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