The Role
Manage and grow client relationships: handle inquiries, provide high-quality service, analyze clientele, communicate product updates, ensure compliance, suggest system improvements, collaborate across teams, and meet performance targets.
Summary Generated by Built In
The Role:
We are looking for a passionate and self-motivated professional to join our Client Relations team in Georgia.
The main responsibilities of the position include:
- Develop and maintain excellent relationships with clients
- Handle client inquiries and ensure that high level service is provided
- Perform personal clientele analysis and take actions as required
- Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
- Ensure compliance with the company’s legal guidelines and compliance procedures
- Provide suggestions on system enhancements
- Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
- Contribute to the team effort by achieving targeted results
- Cooperate effectively with other departments as necessary
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector will be considered an advantage
- Fluent Georgian speaker with excellent oral and written skills in English
- Reliable, with integrity of character
- Outstanding communication and interpersonal skills
- Dynamic, innovative and target oriented
- Strong computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Speak Your Strength – Language Proficiency Check
- Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
Skills Required
- Degree in a business-related field
- Fluent Georgian speaker
- Excellent oral and written English skills
- Valid work permit
- Outstanding communication and interpersonal skills
- Strong computer literacy
- Client handling experience in the financial services sector
- Dynamic, innovative and target oriented
- Reliable with integrity of character
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The Company
What We Do
XM is a trading platform trusted by over 20 million traders, offering easy access to 1400+ global assets with low spreads, exceptional conditions, and super-fast execution for Forex and CFD trading.
