The Role
The General Virtual Assistant will handle work order and invoice processing, emergency dispatch support, and administrative tasks for a property management company.
Summary Generated by Built In
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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
General Virtual Assistant (with Appfolio experience)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a General Virtual Assistant to start immediatel
Set-up Full Time Remote
Client's Industry: Property Management
Client business Overview: The company manages a large portfolio of properties and handles a high volume of administrative work, including invoice processing, work order management, and data entry. They are looking to scale operations and free up internal staff from tedious, repetitive tasks by leveraging a virtual assistant.
Top 3 Key Specific Tasks VA will do:
Work order processing: Reviewing submitted work orders, ensuring photos and notes are attached, flagging items for escalation, and following up with staff for missing information.,
Invoice processing and filing: Associating invoices with the correct property, ensuring accurate records, and handling data entry related to invoices.,
Emergency dispatch/admin support: Monitoring for emergencies (e.g., flooding toilets), understanding urgency, and escalating or dispatching as needed, possibly including after-hours coverage. - CLIENT MENTIONED HE HAS TO TRAIN THE VA ON THIS,
Software Tools and Websites Required:
- AppFolio (property management/work order system)
- Relevant Experience with Property Management Tools
TOOLS WILLING TO TRAIN
-Nextiva (Next to phone) for calls/VOIP
-Google Chat (internal communication)
-Company email (to be provided) Potentially other property management or communication tools as needed
Top 3 Key Specific Tasks VA will do:
Work order processing: Reviewing submitted work orders, ensuring photos and notes are attached, flagging items for escalation, and following up with staff for missing information.,
Invoice processing and filing: Associating invoices with the correct property, ensuring accurate records, and handling data entry related to invoices.,
Emergency dispatch/admin support: Monitoring for emergencies (e.g., flooding toilets), understanding urgency, and escalating or dispatching as needed, possibly including after-hours coverage. - CLIENT MENTIONED HE HAS TO TRAIN THE VA ON THIS,
Software Tools and Websites Required:
- AppFolio (property management/work order system)
- Relevant Experience with Property Management Tools
TOOLS WILLING TO TRAIN
-Nextiva (Next to phone) for calls/VOIP
-Google Chat (internal communication)
-Company email (to be provided) Potentially other property management or communication tools as needed
__
Hard requirement: Appfolio experience and at least 3 years Virtual Assistant experience.
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits:
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Schedule: 9AM - 6PM PST Monday to Friday
Location: This is a remote job
Salary Package : PHP 32,5000/month plus HMO
Top Skills
Appfolio
Google Chat
Usb Headset
Webcam
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The Company
What We Do
Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
