Duties and Responsibilities:
- Provide direct supervision and leadership to General Service Administrators and Employee Service Specialists, overseeing scheduling, task assignments, performance management, and employee coaching.
- Oversee and coordinate GS vendors; such as janitorial, vending service, etc. to ensure consistent service delivery to multiple buildings.
- Monitor GS vendor performance outcomes by establishing and enforcing service level agreements (SLAs), addressing service issues, and driving continuous improvement.
- Evaluate GS vendor quotations, conduct cost analysis, and approve purchase requests within authorized limits; escalate exceptions as required.
- Control and monitor GS vendor access, ensuring full compliance with facility policies, security protocols, and safety requirements.
- Administer onsite GS vendors’ mutual non-disclosure agreements, tracking timely completion and compliance.
- Review and approve onsite janitors’ timecards and invoices on a bi-weekly basis, ensuring accuracy and regulation compliance.
- Coordinate with facility team to plan and execute facility setups and renovation, including office equipment purchase, installation and maintenance.
- Oversee administration of the company-issued cell phone program, including inventory management, usage monitoring, and cost control through billing review.
- Lead logistics support for executives, customers and cross-site colleagues such as hotel, rental car and airfare bookings, etc.
- Conduct annual performance audits for onsite GS vendors to ensure operational efficiency and compliance.
- Perform other duties as assigned.
- Strong organizational planning and prioritization skills
- Proven ability to lead, coordinate, and oversee multiple functions simultaneously
- Proficiency in Microsoft Office, including Excel and PowerPoint
- Strong communication and interpersonal skills (written and verbal)
- Ability to work independently while exercising sound judgment and decision-making
- Flexibility to adapt in a fast-paced, dynamic environment
- High level of initiative, accountability, and problem-solving ability
- Ability to manage vendor relationships and enforce performance standards and compliance.
Education and Experience:
- Bachelor’s degree in Business, Operations Management or a related field experience is required.
- 2–4 years of experience in a manufacturing operations, handling facilities coordination, with some leadership or prior supervisory responsibility preferred
Skills Required
- Bachelor's degree in Business, Operations Management or a related field experience
- 2-4 years of experience in manufacturing operations or facilities coordination
What We Do
Foxconn Industrial Internet USA (Fii USA) is a global leading professional design and manufacturing service provider of communication network equipment, cloud service equipment, precision tools, and industrial robots. Our goal is to provide our customers with intelligent manufacturing services for new forms of electronic equipment products centered on the industrial internet platform. Our Vision: Fii USA is creating technology solutions in 5G, IoT, and Industrial AI to aid businesses in transforming to the Industry 4.0 environment. Our Philosophy: Fii USA will leverage its’ 30 years’ experience in contract manufacturing to develop technology solutions that will guide businesses on their Industry 4.0 journey. We are building industrial IoT ecosystems grounded solutions that utilize 5G communication technology, 8K imaging data, Industrial AI, and high-performance computing. Our solutions are easily implemented, modified, and scaled to enable participation in the modern connected landscape.
