General Sales Manager

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Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES
Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as outlined in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location
• Expense Management
• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial, and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls
• Operations Support
• Maintain all marketing materials, training manuals, sales equipment, and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved, and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
• Compliance
• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial, and local regulations

MINIMUM REQUIREMENTS

Education

• High school or equivalent
• Bilingual-Fluent in Spanish required
• Sales Management experience of 1-2 years required
• Bachelor’s degree preferred
• Experience presenting, training, coaching, and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver’s license with a good driving record
• Insurance license as required by state/province law and as prescribed by each state board
• Knowledge, Skills, and Abilities
• Working knowledge of Windows-based PC environment and MS Office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Has the ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

COMPENSATION

Salary: $40,000 to $60,000 earnings potential (with a salary of $32,500 and a potential of $64,200 to $76,300 or more)

BENEFITS
Full Time: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 00680

Category (Portal Searching): Sales

Job Location: US-PR - Mayaguez