- Recruit and managing a network of independent Contract Service Centers (CSC).
- Negotiate labor and travel rates with each individual center and for training employees of Contract Service Center.
- Respond quickly to and communicate clearly with Sales team within territory boundaries.
- Provide a high level of support to sales efforts.
- Troubleshoot product problems at a customer location on occasion.
- Work with Service Department at Corporate to ensure CSC rates are accurate and contracts are up to date.
- Responsible for identifying product problems and reporting them back to Corporate on a timely basis.
- Handle homeowner, builder, and service company complaints in the field, as required.
- Develop & conduct both classroom and in field training for dealers and warranty centers to promote the proper installation and troubleshooting of pool equipment.
- Physical duties include assisting with equipment set up, breakdown and maintenance for jobsite specific needs and/or training events and tradeshows.
- 5+ years’ experience with mechanical equipment installation & troubleshooting.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals,
- Possess effective business writing skills, write routine reports and correspondence.
- Speak effectively before groups of customers or employees of organizations.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
- Excellent communication and interpersonal skills.
- Proficient in Word, Excel, PowerPoint.
- Experience with Salesforce or other CRM software is a plus.
- Pool experience a plus.
- Bilingual in English / Spanish required.
- Certified Pool Operator is a plus.
- 9/80 work week schedule (EVERY OTHER FRIDAY OFF!)
- Flexible vacation
- 11 paid Holidays
- Full range of health benefits including medical, dental & vision, short & long-term disability
- 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
- Health and wellness programs / gym reimbursement
- Educational assistance up to $7,000 per year
- Company sponsored FUN events!
- Generous product discounts
Top Skills
What the Team is Saying
What We Do
We’re an industry‐leading, global company with a legacy of innovation. Our reach extends worldwide across both the residential and commercial pool and wellness markets. We now have over 7,000 employees, a presence in over 45 countries and the combined resources to accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
Offering an extensive array of quality‐designed pool and spa equipment, our portfolio includes some of the most trusted brands in the business: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names.
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody the passion for results, teamwork, and user focus that get us there.
Why Work With Us
Our company culture is what makes us all look forward to coming to work each day. It’s innovative, energetic, ambitious — and dare we say — FUN. Built on a solid foundation of corporate values that prioritize our employees and customers, our values are the code by which we live and breathe — not just writing on the wall.
Gallery
Fluidra North America Teams
Fluidra North America Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
