General Operative

Posted 5 Days Ago
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Tower Hamlets, London, England
Entry level
eCommerce • Marketing Tech
The Role
The General Operative will support residents with planned repairs and maintenance on various properties. Responsibilities include performing construction and maintenance tasks, ensuring customer satisfaction, utilizing handheld devices for record-keeping, and maintaining company assets. The role requires a professional demeanor, communication skills, and a full UK driving license.
Summary Generated by Built In

Annual salary: up to £30,450.00

General Operative

Tower Hamlets

Full Time Permanent

Salary up to £ 30,450 per annum, plus, company van & fuel card

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are.

About the Role:

A General Operative. You will be out supporting residents with planned repairs and maintenance across our portfolio of properties, working from ‘job’ to ‘job’, on your planned route. You will be part of a local team undertaking high standard General repairs and refurbishment activities to Housing properties, delivering best in class customer service, and satisfying all safety, quality and cost control standards.

  • Take ownership in undertaking construction, fault finding and maintenance repairs aiming for a first time completion whilst remaining within budget and time parameters.
  • Ensure that the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID,condition of vehicles and maintaining a high standard of Health & Safety requirements. It may be necessary where requested to obtain customer feedback on completion of works.
  • Process all activities in association with tasks/works electronically utilising a hand held device (PDA). This includes, but not limited to, worksheets, timesheets, and photographic evidence of works before / during / after, van stock replenishment, booking of annual leave, vehicle inspections, safeguarding issues, risk assessments and method statements.
  • Keep all supplied company assets in a good condition in line with the company policies and report to your Supervisor/Manager where damages occur.
  • Utilise existing stock or collect materials as and when required to meet works order requirements, in accordance with standard operating procedures for purchasing and van stock control compliance.
  • Attend informal and formal meetings and training sessions as required.

Role Criteria:

  • Worked with in a trade environment
  • Worked within social housing
  • Good Communication skills
  • It Literate
  • UK Full driving license

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies
  • Company Van, Fuel Card, and Uniform

To apply, follow the link below or to discuss your application further please Laura Bourne on [email protected]

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

The Company
Exeter
2,563 Employees
On-site Workplace
Year Founded: 1988

What We Do

Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country

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