Jobs at Mears Group

Sources and acquires residential properties across Yorkshire and Humberside for government housing contracts. Builds relationships with landlords, agents, developers, and stakeholders; negotiates acquisitions; manages property pipelines; verifies standards and documentation; supports properties through completion; maintains accurate records; meets acquisition targets; and ensures compliance with company and contractual requirements. This home-based role includes regular travel to property visits, networking events, and team meetings.

Provides administrative support for property operations, including coordinating asbestos works, managing communications, purchase orders, invoices, records, cost data, appointments, and property readiness. Liaises with clients, service users, operatives, supervisors, contractors, and subcontractors to ensure timely work completion and accurate updates. The role also supports customer care, health and safety, compliance with company procedures, meetings, and training.

Coordinate temporary accommodation placements for asylum seekers by allocating bedspaces, arranging relocations, identifying suitable properties, processing service-user notifications, and maintaining accurate records. The role requires collaboration with regional and transport teams, safeguarding awareness, occupancy and property-turnover support, responsive communication, customer service, and effective problem-solving. Daily duties also include managing emails, phone calls, and service-user data securely.

Manage a residential property portfolio, including rent reviews, lease renewals, landlord negotiations, property assessments, compliance audits, allocation support, and accurate recordkeeping. Build relationships with landlords, agents, contractors, and internal teams while providing recommendations on rental values and property suitability. Support housing operations, service improvements, and effective decision-making across the property lifecycle.

Analyze and validate programme data for a property management transformation initiative. Develop reports, dashboards, KPI information, and actionable insights; investigate discrepancies, improve data quality, and support reconciliation, benefits tracking, and operational decision-making. The role requires strong SQL, advanced Excel, VBA, and Power BI skills, along with clear communication and confidence presenting findings.

Coordinates service-user issues, complaints, incidents, and landlord enquiries through to resolution. Supports daily service delivery centre operations, collaborates with regional teams, maintains accurate records, produces reports, and communicates updates to stakeholders. The role prioritizes safeguarding, service-user experience, contractual compliance, and excellent customer service while requiring strong organization, adaptability, and clear communication.

Schedule operatives and subcontractors for repairs, allocate work orders, monitor appointments and overdue jobs, update job-management systems, and prioritize urgent work. The Planner communicates with residents, operatives, contractors, and internal teams; maintains accurate records; supports reporting, compliance, and KPI monitoring; provides administrative support; and contributes to service improvements while following company policies and health and safety requirements.

Manage recruitment for a dedicated business area with more than 50 live vacancies. Partner with hiring managers, create job adverts, source and screen candidates, manage offers and compliance, maintain Workday ATS records, analyze recruitment KPIs, and support an inclusive, candidate-focused hiring process. The role includes nationwide branch visits and collaboration with the wider HR and talent acquisition teams.

Provide operational HR advisory support across the employee lifecycle, including employee relations casework, absence, performance, disciplinary and grievance matters. Coach managers, analyze HR trends, support trade union engagement, attend complex meetings, and contribute to restructures, TUPE, change management, and inclusion initiatives. The role requires UK-wide branch travel and collaboration with operational leaders in a high-volume environment.

Provides front-line customer and tenant support for social housing maintenance programmes. Responsibilities include communicating work updates, coordinating appointments and operational tasks, resolving complaints and queries, managing expectations, gathering customer feedback, supporting engagement activities, and delivering community projects. The role requires strong organization, communication, project coordination, customer service, and knowledge of social housing or local authority maintenance environments.

Manages end-to-end responsive repairs contracts across occupied social housing, ensuring contractual performance, budgets, timelines, health and safety, quality, KPIs, and service standards. Leads four supervisors, handles client and resident complaints, produces performance reports, and supports operational teams in delivering efficient, high-quality outcomes.

Leads Customer Liaison Officers and owns the customer journey across planned investment works. Responsibilities include developing engagement strategies, managing complaints and escalations, supporting vulnerable residents, monitoring satisfaction and KPIs, managing customer-related risks, collaborating with stakeholders, and driving continuous service improvement.

Lead a repairs planning team, coordinating operatives and subcontractors, scheduling appointments and emergency works, monitoring KPIs, managing resources, and improving service delivery. The role also involves coaching planners, maintaining job management systems, producing performance reports, ensuring accurate records, and supporting compliance, customer satisfaction, and continuous improvement across responsive repairs operations.

Planner responsible for scheduling operatives and subcontractors, coordinating multi-trade repairs, monitoring appointments and overdue work, prioritizing urgent jobs, maintaining accurate records, and supporting performance reporting. The role involves communicating with residents, operatives, contractors, and internal teams while ensuring effective use of job-management systems, compliance with health and safety requirements, and continuous service improvement.

Coordinate inspection, survey, and statutory compliance schedules across regional property portfolios. Manage workloads, diaries, MCM activities, records, reporting, and follow-up actions. Liaise with contractors, landlords, and operational teams to resolve access and scheduling issues. Monitor risks, allocate resources, support forecasting, and ensure compliance activities meet contractual and regulatory deadlines. The role also contributes to continuous improvement and accurate performance reporting.

Provides commercial and administrative support across housing maintenance contracts. Responsibilities include cost control, reporting, data entry, purchase orders, invoicing, materials requisitions, client communications, work-order tracking, asset reporting, and support for quantity surveyors. The role requires strong organization, numeracy, communication, customer service, Microsoft Office, and adherence to company, health and safety procedures.

Provides administrative support to the operational team, including order processing, property certification, record maintenance, job coding, scheduling, reporting, and stakeholder communication. The role coordinates with supervisors, housing teams, contractors, residents, and colleagues to support efficient service delivery. It requires strong organization, communication, multitasking, IT, and administrative skills in a fast-paced environment.

Manage contracted housing services across Dartford and Kent, including tenant and landlord relationships, property inspections, lettings, tenancy sustainment, income collection, welfare support, repairs, compliance, complaints, antisocial behavior, and eviction processes. The role involves maintaining accurate records, meeting KPIs, liaising with local authorities and support agencies, presenting evidence in court, and ensuring properties meet contractual and health and safety standards.

The Electrical Qualified Supervisor manages electrical projects, ensuring compliance with regulations and quality standards while supervising a team, scheduling jobs, and maintaining client relations.

Produce monthly management accounts, support forecasting and budgeting, reconcile balance sheet controls, analyse variances and large datasets in Excel, provide financial insight to stakeholders, and support business units to improve efficiency and profitability.