Mears Group
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The role involves delivering excellent customer service in a housing repairs team, problem-solving to diagnose and schedule repairs, and maintaining communication with supervisors and clients. The job is dynamic and requires compassion, active listening, and the ability to stay calm under pressure.
Mears is hiring a Finance Manager in South East England with a salary up to £60,000. The role involves supporting stakeholders, providing management information and analysis, and engaging with customers and stakeholders. Candidates need ACCA and CCAB qualifications, Excel skills, and experience in social housing or similar sectors.
Seeking an Accommodation Coordinator to support asylum seekers in their right to work asylum application process. Responsibilities include allocating bed spaces, relocating service users, and ensuring a positive service user experience. Requires customer service experience, office environment experience, medium excel knowledge, excellent communication and people skills.
As a Planner/Works Programmer, you will be responsible for scheduling operative and sub-contract resources, ensuring effective resource management, and delivering customer-focused repairs service. This role requires good communication, planning, and organizational skills with a focus on maintaining high customer satisfaction levels.
The Commercial Gas Engineer is responsible for testing equipment within council properties, ensuring safety standards are met, installing and commissioning gas appliances, and interacting with customers. They must have experience in both commercial and domestic gas work and hold relevant certifications.
The General Operative is responsible for material deliveries, rubbish removal, small maintenance, and estate management tasks. Key responsibilities include ensuring high standards in operations while interacting professionally with service users and adhering to health and safety protocols. The role involves using a PDA for task documentation and may require participation in emergency call-outs and grounds maintenance duties.
The Administrator role involves providing support to the Allocations Team in managing accommodation for prison leavers. Responsibilities include maintaining records, ensuring compliance of properties, collaborating with various teams, and optimizing bedspace occupancy while supporting vulnerable individuals upon their release from prison.
The Finance Administrator will support the team in maintaining financial records, liaising with local authorities, and assisting with month-end processes. The role demands high attention to detail and the ability to work within a team, contributing to various aspects of care finances while managing multiple tasks in a busy office environment.
The Head of Sales & Acquisitions will be responsible for developing, managing, and executing the national acquisition strategy for MHM contracts and services. Responsibilities include setting and achieving acquisition targets, managing client relationships, and fostering strategic partnerships.
The General Manager will oversee the operational delivery of repairs and maintenance for a large property portfolio, manage a team of over 200 employees, ensure compliance with company policies, and foster a collaborative work environment while developing client relationships and monitoring contract performance.
As the Welfare Operations Manager, you will oversee a team providing support for families under the Afghan Resettlement Policy. Responsibilities include managing relationships with community partners, ensuring delivery of services, and maintaining safeguarding standards.
The Planner will be responsible for booking appointments with residents, managing diaries for operatives, and ensuring efficient use of resources for timely service delivery. They must be proactive, organized, and possess strong customer service skills to handle challenges in a fast-paced environment.
The Head of Supplier Management will oversee supplier management and performance reporting for a Central Government welfare contract. Responsibilities include financial operations, managing sub-contractors, and ensuring compliance with contractual obligations. The role requires leadership in supplier management, commercial contracting experience, and a strong focus on quality and financial accountability.
The Planner will be responsible for scheduling appointments, managing operatives' diaries, and ensuring efficient resource allocation for various repair tasks. Additionally, the role involves monitoring daily work volumes and supporting operative performance assessments.
We are looking for an exceptionally organised and driven Bid Co-ordinator to join our team on a full-time permanent basis. Responsibilities include preparing SQ and tender submission documents, supporting new business negotiations, and maintaining effective relationships with stakeholders.
As a Gas Engineer, you will provide maintenance and installation services in social housing, ensuring compliance with gas safety regulations. Your responsibilities will include executing repair work, maintaining accurate records, and addressing any issues according to procedures. Participation in call-out cover may be required to ensure emergency repairs are managed effectively.
The Customer Success Manager will manage customer engagement, oversee complaint management, conduct performance reviews, and provide training. This role involves maintaining relationships with clients and the community, ensuring adherence to policies, and driving continuous improvement to enhance customer experience.
The Welfare Support Coordinator will provide support to individuals and families in temporary housing as part of a government project. Responsibilities include administrative support, planning welfare interventions, and maintaining records for audit purposes, while ensuring the service user experience and safeguarding are prioritized.
As a General Operative, you will provide repairs and maintenance services across Islington. Your responsibilities include supporting residents with reactive repairs, undertaking general repairs, and ensuring adherence to safety and quality standards. You will work within a local team to deliver best in class customer service and manage waste responsibly.
The Gas Engineer will perform a variety of gas service tasks to ensure the safety and functionality of gas appliances in residential properties, adhering to safety regulations and company procedures. Responsibilities include gas repairs, maintenance, installation, and record-keeping.