Mears Group
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The Planner will work within the Croydon branch to schedule work orders and support resource management for reactive repairs and maintenance services. Responsibilities include ensuring effective use of IT systems, optimizing turnaround for jobs, client communication, and maintaining health and safety standards while delivering a high level of customer satisfaction.
The Senior Planner will coordinate and lead a Responsive Repairs team, managing work orders, allocating tasks to operatives and contractors, and ensuring a high standard of customer service while meeting key performance indicators.
As a Planner, you'll be responsible for booking appointments, managing diaries, monitoring work volumes, and providing support for employee performance. This role requires excellent customer service skills and the ability to work efficiently in a fast-paced environment.
The Plasterer will carry out reactive repairs in occupied and unoccupied properties, focusing on wall preparation and plastering tasks such as boarding, bonding, rendering, and skimming while providing excellent customer service.
The Plasterer will carry out reactive repairs, including preparing and plastering walls, boarding, bonding, rendering, and skimming. The role requires providing high levels of customer care and working both independently and as part of a team.
The Site Manager will oversee daily operations on a retrofit program, ensuring timely completion and adherence to safety and quality standards. Responsibilities include managing staff, monitoring contract delivery, providing quotations, conducting inspections, and liaising with stakeholders.
As an Assistant Site Manager, you will assist in managing planned work contracts within social housing. Responsibilities include ensuring quality compliance, overseeing internal and external works, managing sub-contractors, and maintaining communication with your line manager about project progress and compliance with health and safety regulations.
The Project Coordinator will provide operational and administrative support for the Net Zero Retrofit project, ensuring effective project planning, monitoring KPIs, and enhancing customer experience. The role requires regular communication with stakeholders to maintain high standards of safety and quality while delivering excellent service to clients and residents.
As a Customer Success Co-ordinator, you will provide exceptional customer service, manage incoming requests for insights, engage with third-party suppliers for surveys, and create customer feedback reports. Strong communication skills and attention to detail are key.
As a General Operative, you will assist the clearance team for planned repairs and maintenance in Exeter, providing excellent service while ensuring safety and quality in housing projects. Your responsibilities will include helping a qualified plasterer, undertaking general repairs, and delivering high customer service in a team environment.
We are seeking an experienced plasterer to work on a variety of residential projects for Dover District Council, focusing on repairs and refurbishments. Responsibilities include communication with clients, ensuring customer satisfaction, performing plastering tasks, and utilizing a PDA for electronic processes. Call-out cover for emergency repairs may be required.
As a General Operative, you will support retrofit projects, ensuring energy efficiency and sustainability in housing properties. Responsibilities include assisting with site preparation, material handling, aiding skilled tradespeople, and conducting minor repairs while adhering to health and safety standards.
The Plasterer will perform reactive repairs in both unoccupied and occupied properties, which includes preparing and plastering walls, boarding, bonding, rendering, and skimming. A focus on customer care is essential. The role requires working both independently and as part of a team.
The Gas Engineer will perform a variety of gas service tasks to ensure the safety and functionality of gas appliances in residential properties, adhering to safety regulations and company procedures. Responsibilities include gas repairs, maintenance, installation, and record-keeping.
The General Operative will support residents with planned repairs and maintenance on various properties. Responsibilities include performing construction and maintenance tasks, ensuring customer satisfaction, utilizing handheld devices for record-keeping, and maintaining company assets. The role requires a professional demeanor, communication skills, and a full UK driving license.
The Plasterer will be responsible for carrying out various plaster repairs including patching, boarding, and external works. They will ensure high standards of customer service and adhere to health and safety protocols. The role involves using electronic devices for task processing and maintaining company standards in vehicle condition and appearance.
As a General Operative at Mears, you'll assist with repairs and maintenance tasks including cleaning, painting, and DIY duties in void properties. You'll also handle responsive property tasks like changing light bulbs and basic plumbing. Teamwork and good communication are essential. The role demands physical work and adherence to standard operating procedures.
The Administrator role involves supporting various administrative tasks within the local team at Croydon Council. Responsibilities include managing client communications, processing materials requisitions, ensuring compliance with standard operating procedures, and maintaining a professional demeanor. The role emphasizes teamwork and customer service to ensure efficiency and satisfaction in service delivery.
The Welfare Support Co-ordinator is responsible for providing support and assistance to individuals in need, ensuring they receive the necessary resources and services to improve their well-being.