General Operations & IT Support Staff
Are you looking for an opportunity to hone and apply your IT skills?
Overview:
Connor Consulting International provides highly specialized accounting and advisory solutions to ensure contract, license, and royalty compliance. The company has experienced enormous growth since its inception in 2009. The practice has more than doubled in size every year and is presently serving as a trusted advisor to a broad range of clientele in various industries across the globe, including clients from Fortune 500 companies.
Connor’s continued pursuit for excellence in the delivery of professional contract compliance services has gained trust and recognition of the world’s largest software vendors. The company’s experienced teams ensure our clients are served by the best tenured industry experts.
With the continuous business growth and expansion of Connor and its clients, we are looking for a General Operations & IT Support Staff to help support the overall team needs. You will be responsible for supporting general operations and IT trouble shooting.
To be successful as a General Operations & IT Support Staff, you should have an in-depth knowledge of various computer hardware and software technologies. Top candidates will also have an amiable personality and an aptitude for customer service. This role requires you to work from the local office in Hyderabad 4 days a week.
Main Responsibilities:
- Support day to day company operations by processing requests through helpdesk (general operations, procurement, and technical support)
- Onboarding: Scheduling and conducting new hire orientation, laptop assignment and configuration, and profile set ups
- Offboarding: Hardware retrieval, reconfigurations and inventory management, and profile deactivations
- Installing new software and hardware components.
- Ensuring data storage is safe and secure.
- Conducting annual training in network security and best practices for computer usage.
- Administration tasks as needed
- Must work from local Hyderabad office 4 days a week.
Requirements
Experience, Skills, and Characteristics
- Minimum of 5 years work related experience
- Professional certification (e.g., CCNS, CISSP, MCSE).
- Experience with NetSuite, Jira, Confluence, Monday.com, Box, Slack, LogMeIn Resolve and Microsoft O365 Administration.
- Strong analytical, diagnostic, and problem-solving skills.
- Good communication ability, both written and verbal.
- Personable, professional demeanor.
Benefits - Why Connor?
We approach every relationship with purpose, attention, and a little fun! You can expect a flexible working environment, paid mental health days, a generous vacation package, and competitive compensation. You’ll be working with a highly driven, collaborative global team that values trust, accountability, and continuous learning. We nurture our people in a culture that promotes diversity and individuality that sparks innovation and creativity.
Connor Consulting is an equal opportunity employer and values diversity, equality, and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a professional who is looking for an opportunity where you can put your honed skills and abilities to work for a mission that you are passionate about, then this is the right career opportunity for you.
Join us and be part of our Global Team. Apply now!
Skills Required
- Minimum of 5 years work related experience
- Professional certification (e.g., CCNS, CISSP, MCSE)
- Experience with various software and hardware technologies
- Strong analytical, diagnostic, and problem-solving skills
- Good communication ability, both written and verbal
What We Do
Connor's mission is to make a positive impact on our people's lives, the lives of the people we interact with, and the communities we live in. Our global team is driven by our mission and values, committed to doing our best for each other, our clients and our communities every day. Every employee at Connor is positioned to have an impact, knowing the status quo is not good enough. Our services are primarily focused on 3rd party relationships - with our Royalty and Software License Compliance services helping companies secure their revenue streams, and our GRC and vendor management solutions providing insights and assurance for cyber-security and ESG risks. By staying true to our mission and values, our team of highly specialized professionals help our customers achieve their business goals, while strengthening their 3rd party relationships. We drive on diversity being our strength, operating as a single firm in more than 20 countries. Connor’s clients span from the largest IP and Software licensors across the globe, to many of the future industry leaders. We embody the David vs. Goliath story and thrive on it - embracing challenges from our Big 4 competitors daily. Our nimbleness allows us to truly tailor our services to our clients' needs, supported by our technology first mindset in customer engagement and data analysis. Our proprietary technology across ConnorX and Data Platform uniquely positions us to deliver marketing level customer experience and insights to the compliance industry. Our People are our only assets. Ask our people how they feel about working at Connor, and they'll all say the same thing: They feel proud to be part of a team that not only strives to be smarter and better for our clients but offers endless opportunities to grow and learn along the way. We are more than just accountants; we are trusted advisors invested in the long-term financial success of their businesses.
