General Manager

Posted Yesterday
Be an Early Applicant
Florissant, MO
In-Office
Mid level
Food
The Role
Lead the bakery-cafe team ensuring operational success through staff management, guest satisfaction, and adherence to company standards. Responsible for team performance, training, and cultivating a positive culture.
Summary Generated by Built In
General Manager

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

  • Competitive pay & eligible for quarterly bonuses
  • Free on-shift meals & unlimited fountain beverages
  • Paid vacation, sick time, and holidays
  • Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
  • Career advancement & leadership development opportunities
  • Tuition discounts
  • Perks & rewards for team members
  • Team member assistance program
  • And much, much more!

As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.

As a General Manager, at Panera, Your Role Includes:

  • Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
  • Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
  • Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
  • Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
  • Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
  • Make sure every guest is delighted by the quality of our food, service, and staff.
  • Build engaging relationships that lead to long-term, loyal guests.
  • Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
  • Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
  • Responsible for maintaining the bakery-cafe’s overall costs and inventory.
  • Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

  • Minimum age: 18 years of age.
  • 3+ years of restaurant General Manager experience preferred.
  • ServSafe certification (or ability to achieve).
  • Any job offer for this position is conditional upon the results of a background check.
  • Proven ability to drive positive results through strong business acumen
  • Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
  • This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
  • Any job offer for this position is conditional upon the results of a background check.
  • While performing this job, the General Manager role is regularly required to:
    • Ability to lift, carry, push, or pull objects 25 pounds.
    • Capability to stand and walk for up to 6 hours.
    • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
  • Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

__

Equal Opportunity Employer: Disabled/Veterans

600617 Florissant, MO - North Highway 67

Top Skills

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The Company
HQ: St Louis, MO
31,455 Employees
Year Founded: 1987

What We Do

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day, our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes.

We believe in serving delicious, freshly prepared, clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist.

We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.

We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests.

Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada.

Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast-casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.

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