General Manager

Posted Yesterday
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Preston, Lancashire, England
In-Office
Junior
Retail
The Role
The General Manager oversees daily club operations, aiming to enhance member experiences, drive revenue, recruit and develop a high-performing team while ensuring compliance with policies and standards.
Summary Generated by Built In
Company Description

This is a full-time leadership role, accountable for the day-to-day running of your club. You’ll lead from the front across sales, service, and operations, setting the pace for high standards, driving all revenue streams, and delivering an exceptional experience for every member.

With a sharp eye for detail, a fearless approach, and the ability to OWN IT, you’ll recruit, develop, and inspire a high-performing team capable of consistently achieving KPIs and taking the member journey to the next level.

What's in it for you?

  • 20% discount across all Frasers Group fascias
  • Free Everlast Gym membership
  • Monthly recognition: Everlast Champions & Frasers Group Champion (double salary month for winners)
  • Training & development with funded qualifications (L3 & L5 in Management & Leadership)
  • Enhance your fitness knowledge through product training and the opportunity to deliver PT & group sessions
  • A fearless, ambitious culture that celebrates progression

Job Description

What You’ll Do

Lead & Elevate: Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance.

Drive Results: Own membership growth, secondary spend, and all revenue streams to maximise overall profitability.

Deliver Exceptional Experiences: Lead by example on the gym floor and reception, ensuring every visit feels elevated and personal.

Operate with Precision: Ensure all operational processes (daily, weekly, monthly) are delivered to the highest standard, consistently.

Champion Standards: Maintain outstanding cleanliness, presentation, and safety standards at all times.

Engage & Motivate: Build team buy-in to national focuses and campaigns (#WorkoutWednesday, #WeCommunicate).

Problem Solve Fearlessly: Stay resilient, agile, and solutions-driven in the face of challenges.

Compliance & Safety: Oversee all policies and procedures, including Health & Safety and pool plant operations.

Qualifications

What You’ll Bring

Passion for health, fitness, and wellness

Level 2 Fitness Qualification (desirable)

Minimum 1 year’s management experience in the fitness industry

Strong leadership qualities with the ability to adapt communication & management style

A member-first mindset with exceptional interpersonal skills

Commercial awareness and the drive to deliver results

Positivity, resilience, and a fearless solutions-driven approach

Flexibility to work evenings, weekends, and Bank Holidays as required

Additional Information

Want to know see more of the great things our brand does please visit our LinkedIn page here.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

  • Think without limits - Think fast, think fearlessly and take the team with you
  • Own it and back yourself - own the basics, own your role and own the results
  • Be relevant - Relevant to our people, our partners and the planet

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The Company
HQ: London
14,279 Employees
Year Founded: 1982

What We Do

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.

We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.

We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.

We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come.

We’re not sitting back – there’s no room for hesitation.

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