General Manager, Redis-Valkey Ecosystem

Posted Yesterday
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53 Locations
In-Office
Senior level
Software • Consulting
The Role
The General Manager will lead the In-Memory Database business, driving growth, customer success, and collaboration across teams while engaging with the community and ensuring high-quality service delivery.
Summary Generated by Built In

You’re a business-savvy technologist who lives and breathes databases and open source. You get how modern developers think, and you know the real-world pain of running databases at scale. Experience with Redis-compatible databases is a strong plus.

You’re a self-starter with an entrepreneurial mindset who practices extreme ownership. You don’t wait for direction, you make things happen, find solutions, and never make excuses.

You’re comfortable owning big goals, budgets, and outcomes. You know how to build bridges across teams, align stakeholders, and get things done inside a larger organization without losing speed or focus.

You’ll lead a small but mighty team that scales with the business. Together, you’ll deliver customer success through 24/7 support, managed services, and professional services, while also contributing to open source and building Percona-maintained software to create an outstanding customer experience. Your team will drive thought leadership, technical marketing, and partnerships with other open-source projects and companies shaping the Redis ecosystem.

You’ll partner closely with Percona’s Sales and Customer Success teams to uncover every Redis - Valkey opportunity, driving new business, renewals, and expansions while ensuring no potential customer is left behind.

What You’ll Do

  • Ownership of all functions supporting the In-Memory Database business at Percona, including Go To Market, Service Delivery, and Product Engineering efforts.

  • Drive growth of the In-Memory Database services revenue within Percona, including forecasting and coordination of lead generation

  • Ensure that Percona’s market positioning of our In-Memory Database software offerings is recognized as a viable alternative to open-core or proprietary alternatives, including driving software product feedback and requirements for the software product roadmap.

  • Ensure technical experience and knowledge for Percona’s In-Memory Database technologies remain at a high level, driving an ongoing commitment to delivering the highest quality service to Percona customers.

  • Work with stakeholders across Percona to ensure all functions deliver value equivalent to other business units in Percona, collaborating where needed to ensure consistency for our customers and internally

  • Customer advocacy - building relationships with key Percona customers, including onsite meetings

  • Drives and executes the Go To Market and Community strategies for the associated technologies

  • Ensure world-class Service and Engineering delivery, based on industry best practices

  • Conference talks and participation are mandatory

  • Describes the general scope of the role; not an exhaustive list of responsibilities, and additional duties may be assigned.

What We’re Looking For

  • Five or more years of experience with Redis/Valkey and related technologies is mandatory. Experience with other In-Memory database technologies is a bonus.

  • Proven experience building and scaling open-source or SaaS businesses

  • Demonstrated success leading P&L or general management roles

  • Strategic thinker with the ability to execute on tactical initiatives

  • Deep understanding of developer-led growth models and enterprise adoption paths

  • Recognized as a Community contributor or thought leader in the In-Memory Database ecosystem

  • Strong work ethic and entrepreneurial approach

  • Communicates clearly and professionally, maintaining confidence under pressure, and is fluent in written and verbal English

  • Ability to work remotely and travel up to 25%

  • Experience in open-source software sales or business development is desirable but not required

What Success Looks Like

  • Growth in supported Redis, Valkey, and other in-memory deployments

  • Achievement of bookings, revenue, and margin targets

  • Increased community engagement and ecosystem contributions

  • Delivery of software products that provide value to the Percona community and subscribers

  • Ensures a positive customer experience, measured by NPS and retention

Why Percona?

At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.

Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!

Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!

Top Skills

In-Memory Database
Redis
Valkey
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The Company
HQ: Durham, NC
272 Employees
Year Founded: 2006

What We Do

Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. With Percona's open source database expertise, your business can avoid downtime and outages, meet expected customer experience, foster operational and developer collaboration, and manage enterprise risks through sound database architecture frameworks.
Our global experts are available 24x7x365 and have worked with over 3,000 clients worldwide – including the largest technology companies.
Percona is the champion of unbiased open source database solutions and provides the best solution for our customers regardless of their database architecture or platform. Our software is 100% free and open source, and is a drop-in replacement for MySQL and MongoDB databases.
Percona was founded in August 2006 by Peter Zaitsev and Vadim Tkachenko and now employs over 250 people (and growing!) located in almost 40 countries. Our large and diverse customer list boasts one of the highest renewal rates in the business. Our expertise is visible in our widely read Percona Database Performance blog and our book High Performance MySQL.

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