General Manager

Posted 12 Hours Ago
Be an Early Applicant
New York, NY
95K-105K Annually
Mid level
Fashion • Retail • Wearables
The Role
The General Manager leads a skilled team to deliver exceptional in-store customer experiences, builds brand loyalty, manages influencer events, and drives sales through strong client relationships. They take ownership of projects, ensure collaboration, and foster a healthy work environment, all while maintaining a focus on continual improvement.
Summary Generated by Built In

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years. 


As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team. 


Position Summary:

As one of the leading online fashion brands, Princess Polly Retail Stores is nothing short of exhilarating! We create world-class in store customer experiences, build brand loyalty, host influencer events, and drive sales through client relationships. We are looking for a General Manager to lead a passionate, skilled and innovative team that is obsessed with making an outstanding impression on every person who walks through the door.


Our General Manager is an inspiring and nimble leader who is passionate about creating memorable customer and team experiences. They lead by example and not by explanation. They recognize that the culture and identity of the team will mimic their leadership and they take that very seriously. They are authentic, autonomous, accountable, creative, collaborative and critical thinkers. They are passionate about getting it right and not about being right. They are also obsessed with creating healthy, sustainable and transparent work environments for their team.


Commercial Requirements:

-3+ years of leading a team of 5+ team members.

-Excellent problem-solving and troubleshooting skills.

-Motivated self-starter and self-sufficient.

-Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment.

-You take full ownership. If something isn’t working, you fix it and you constantly find ways to improve the business by taking feedback from the team and customers and translating it into action items.

-Shopify POS experience or familiarity of Shopify preferred.

-Experience with RFID inventory management.

-Microsoft Office experience preferred ADP experience or similar HRIS software and system experience is a plus.


Salary Banding: $95K-$105K

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better. 


What are you waiting for? Come experience something different and amazing in the online fashion space!


#PrincessPolly #PursueYourPassion #PrincessPollyCareers

Top Skills

Shopify
The Company
West Hollywood, California
550 Employees
On-site Workplace
Year Founded: 2010

What We Do

Re-established as an online force in the Australian retail scene in 2010, Princess Polly has been delivering fashion-forward, trend-driven apparel and accessories for over 15 years. We are obsessed with creating the best customer experience available online and are committed to ensuring a speedy delivery so our customers can wear-it-this-weekend

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