General Manager

Posted Yesterday
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London, Greater London, England
Healthtech • Software
The Role
As the General Manager for the 'Connect' division at Accurx, you will be responsible for leading the go-to-market strategy to facilitate communication among healthcare providers nationwide. Your key tasks include building and growing the network, developing commercial strategies, and leading a high-performing team. The role requires a visionary leader with experience in establishing and growing new markets within the healthcare sector.
Summary Generated by Built In

How you'll be contributing to Accurx as a General Manager...

With 98% market adoption and eight-figure ARR, we are dedicated to driving further growth and maintaining our dominant position. We are now seeking an accomplished General Manager to lead and expand our presence in the General Practice market in the UK. The GP GM will be responsible for solidifying and expanding Accurx’s leadership in the UK primary care sector. This strategic role requires a visionary leader with a proven track record in commercialising and operating SaaS growth markets. The GM will drive efforts to enhance our market position, expand by introducing new use cases, and ensure user and customer satisfaction and loyalty.

The GMs will lead a market/objective-specific team which can be cross-functional. All members of the team might not be the GM’s direct reports and therefore a fair amount of the leading will be by influencing and motivating the team around the company objective.

Given the focus on driving the success of the Market/objective, the GM needs to (depending on the maturity of the market) engage with most teams across the company. This includes Product, Customer Success, Partnerships, Talent, Data.

Your day to day tasks, should you choose to accept this mission 🤝...

  • Market Strategy and Planning:
    • Develop and implement a comprehensive market leadership strategy, adjust and improve existing go-to-market (GTM) strategies. 
    • Conduct market research and analysis to identify key opportunities, trends, and competitive landscape. Work cross-functionally towards implementation.
    • Set ambitious growth targets and create actionable plans to achieve them.
  • Business Development and Sales:
    • Build and nurture relationships with key stakeholders within GPs, including executives, clinicians, and procurement officers.
    • Secure meeting sales targets. Stay close to the details of the sales process, including prospecting, negotiations, and closing deals tactics, across a range of customer types (e.g. SME, ICB, etc.) and personas.
  • Team Leadership
    • Foster a collaborative and results-driven culture within the team.
    • Engage efficiently with multiple stakeholders across the organisation, foster collaboration and ensure strong teamwork between functions to meet your market goals, while respecting and understanding parallel company efforts and limitations.  
  • Product and Solution Advocacy:
    • Collaborate with product and commercial teams to tailor solutions and messaging for the GP market.
    • Serve as a subject matter expert and advocate for Accurx's products, representing the company at industry events and conferences.
  • Operational Excellence:
    • Own a key company objective and lead the GP stream as part of the company OKR process
    • Oversee the operational aspects of market entry, including compliance, regulatory requirements, and logistics.

If you want to hear from some of our Accufolk about what it's like to work for us, take a look at a video from our 2024 summer conference!🤩

We'd really like to hear from you, if ...

  • A Proven Track Record in SaaS Growth: You have significant experience in commercialising and operating SaaS markets. Your strategic leadership has driven growth and long term relationships management  in previous roles.
  • A Passion for Healthcare Technology: You are deeply committed to improving healthcare through innovative technology solutions. Ideally, you are familiar with the primary care sector and its unique challenges.
  • Exceptional Relationship-Building Skills: You excel at establishing and nurturing relationships with key stakeholders, including executives, clinicians, and procurement officers within the GP sector, as well as cross functional teams internally (e.g. marketing, partnerships, product, customer success, user support, etc.). Your influence and ability to engage diverse teams and partners are unparalleled.
  • A Results-Driven Mindset: You consistently set and achieve ambitious targets. Your motivation to succeed and your ability to inspire your team to reach new levels of performance are well-documented.
  • Strong Team Leadership Abilities: You have a history of recruiting, onboarding, and managing high-performing teams. You foster a collaborative and results-driven culture, providing leadership, mentorship, and support to ensure your team’s success and professional growth.
  • Advocacy for Innovation: You are passionate about product and solution advocacy, collaborating closely with product and commercial teams to tailor solutions and messaging for the GP market. Your expertise makes you a strong representative for the company at industry events and conferences.

How you work...

At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to:

⭐ Fix healthcare communication

⬆️ Raise the bar

🚙 Be a driver, not a passenger 

🤲 Succeed together

💨 Move with urgency 

♻️ Be relentlessly resourceful 

☝️ Embrace challenge

...Check them out for more detail here!

What we can offer...🤔

💰 £100,000 - £140,000 salary + the value of £80,000 share options
🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

🏢 We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

📚 Allocated annual learning & development budget 

🐣 Enhanced parental leave policy

🙏 Prayer, meditation and breastfeeding room

🌴 Working abroad policy

👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

...And much more.

Like the sound of this role and want to know more about the company? Here's more about us...
We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.

Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.

Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. 

Head over to our main careers page to find out more about the team and our candidate hub. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.

Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.

Diversity & Inclusion

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you’d like to ask questions before you apply please email [email protected].

The Company
London
254 Employees
On-site Workplace
Year Founded: 2016

What We Do

Accurx is where conversations happen with and about patients. Through one, easy-to-use platform, we help everyone involved in a patient’s care to communicate and collaborate.

Whether you’re a patient or a healthcare professional, Accurx lets you connect seamlessly with the people you need to.

We believe that healthcare runs on conversations - conversations in GP practices, on hospital wards, over the phone, text, video, email and from a patient’s home. That’s why we’re working toward a health system where everyone involved in patient care can communicate for the good of patients and healthcare staff.

Every interaction on Accurx helps to build a better-connected healthcare system, where easy communication changes and saves lives every day.

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